Friday, June 25, 2010

Week in Review: June 21st - 25th

Greg- President:
This has been a very busy week for me here at City Wide!! Not only have I been recovering this week from our vacation to Colorado, but I've also been filling in for Mitch while he is on his honeymoon, as well as playing in two golf tournaments and of course my normal weekly duties! Thank goodness that the weekend is upon us!

Like mentioned, City Wide was a sponsor for two tournaments this week-- the Bloomington Chamber of Commerce held their tournament at the Minnesota Valley Country Club and the IFMA held their tournament at the Legends in Prior Lake. Both tournaments were amazing-- great company, unbelievable course conditions, and amazing food! Golf has always been one of my favorite past times, and I love being able to network and make connections while partaking in one of my hobbies!

In addition to our busy week, we also signed on to perform a big interior painting project for one of our established clients in St Paul. I really enjoy to no end being a reliable resource for our customers-- they can truely turn to us for any building maintenance need!!

Here are some pictures from our recent trip to Colorado-- on Saturday morning before the wedding that we attended, Kelly and I went fly fishing with a guide in Steamboat Springs. Turns out, the guide is 3-time Olympic medalist (including Vancouver!), Johnny Spillane. He was a fantastic guide, humble as can be, and super friendly. Unfortunately this is the only picture we have from our fishing trip, taken from my Blackberry. This is the first rainbow trout I have ever caught... though I ended up catching an even bigger rainbow trout at 18 inches long!
 Visiting the Coors Brewery in Golden, Colorado.
What a fun tour!!

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Shalee - Administration Manager:
This week has been crazy awesome!  Where else can you get paid to sit by a golf hole and play a game with the players on the course!? 

I tell you what, it's a hard life, but somebody has to live it.  :)

Kelly and I had a blast conversing and laughing with the participants of two golf events for which we were sponsors - the Bloomington Chamber of Commerce Golf Tournament at MVCC and the IFMA Golf Tournament at Legends Golf Course.  Both of these groups were fun and excited to be there which made the day all the better!  (Thanks to Tim for buying us a drink!!)

We're still on the hunt for a Business Developer.  Scheduling phone interviews and in-person interviews have been the mainstay of my daily activities.  I'm just praying that we can find the perfect person the first time so that I can work on some other things around the office - like training!

On a personal side, we had our daughter's boyfriend (by boyfriend, I mean that the two of them can say that they like each other and THAT'S IT because she won't be dating until 16 and she still has 2 years to go for that to happen!) over for dinner and a movie on Tuesday.  It was a first meet for us, so you know that the awkwardness of the event had to happen.  We livened it up a bit by inviting him over on Thursday for dinner and cards.  We whomped him in Hearts.  Yep.  We like him just fine.  :)  Next time, we'll see how he handles himself with Spades...

The weekend holds lots of stuff: planning for a VBS set to start next week, helping a friend for her daughter's open house (MN is wack-crazy about graduates open houses!!!), picking our son up from camp and dropping his older sister off for it and traveling to Des Moines to hand our son off to the grandparents.  It's almost as if I'll be ready for Monday to arrive so that it can save me from my weekend...

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Kelly - Business Development:
This certainly has been an interesting week here at City Wide!! After coming back from our (almost) week-long vacation to Colorado on Sunday, this week was filled with a lot of catch-up work. However, we were out of the office a few of the days this week which made "catching-up" a little interesting :-)

Our vacation to Colorado consisted of a lot of catching up with great friends, taking in a bit of sight-seeing, some shopping, fishing, golfing, and a wedding at the top of Steamboat Springs. It was a trip that we will never forget, it was amazing!!


This week City Wide sponsored two different golf tournaments for both the Bloomington Chamber of Commerce and IFMA. Shalee and I manned Hole 1 and the Putting Green at the tournaments, having contests at both stops. It was a really fun time meeting board members and company owners/employees. At times the weather became a bit questionable (high winds, muggy temps, rain, etc), but as Shalee pointed out to me several times-- a bad day on the golf course is better than a good day at work! ;-)

I'm not quite sure what the weekend has in store-- undoubtedly I'll be playing catch-up still on the home front! Laundry, World Cup matches (go USA!), a good book, and sleep are all top on my list of things to do! :-)
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Tyler - Quality Control Manager:
It has been a couple weeks since I’ve posted; it’s been so busy at City Wide! Finally Summer is here and the sun and heat have decided to come out here in June-- it’s about time! Not much is new from the last time I posted other than we’re getting close to unveiling the new High Performance Cleaning Program to our teammates and cleaners. We will be partnering with Hillyard for all our supplies and chemicals. This program should end up shaving down cleaning time and ultimately saving our customers money along with reducing cleaning times. This will not only benefit our clients, but our cleaning crews as well! Stay tuned-- more to come on High Performance Cleaning in the coming weeks!

I’m heading to my first Twins game next Thursday!! I popped a few extra bucks to sit behind the Twins dugout to really experience Target Field. I’m looking forward to finally checking this out! If anyone has a few pointers for my first visit, I’m open for suggestions. Good places to eat?

I’m looking to do some fishing this weekend up at the cabin. Hoping I can reel in some shore lunch. Wish me luck!

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Mitch -  Quality Control Manager:
Mitch has no doubt been relishing in the quality time with his new wife, soaking up the Mexico sun rays, and enjoying being out of the office this week while on his honeymoon!! We eagerly await his return next week and can not wait to hear all about the wedding/reception and his honeymoon adventures!
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~Your City Wide Team

Friday, June 18, 2010

Week in Review: June 14th - 18th

Greg - President:
This week has been a fabulous week!  I worked one day, attending the IREM Golf Tournament as a player.  We had a City Wide Maintenance tent set up to meet some people (which Kelly and Shalee manned), but I had the fun of playing in the tournametnt!  I even took home a prize for the longest drive on hole 12...

The rest of the week has been really hard.  Kelly and I went to Colorado for a friends wedding.  There I was forced to play 3 more golf games.  It's a tough job, but somebody has to do it!.  Seriously, it's our first vacation in forever and it felt great to get out and recharge myself with friends and relaxation. 

Now I'll be really ready to hit the office come Monday where I have yet another golfing event to attend.   Oh yeah...  I'll be ready!

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Kelly - Business Development:
I attended my first golfing event this week!  Too bad it was so cold and rainy on Monday.  It made for a long day when all I wanted was to meet others in the sunshine!  Oh well.  Maybe our golfing event next week will be sunny!  :)

We had a blast at the hole watching the players in the Marshmallow Drive.  The winner won a $50 gift card to Stella's Fish House.  I LOVE Stella's!  I found these MONDO marshmallows at Cubs and seriously, they were the talk of the day!  Everyone wanted to know where I found them.  I think some HUGE s'mores are going to be on a lot of people's menus!

The rest of the week has been perfect!   I rode in an airplane (which is one of my favorite things ever), I visited with lots of friends doing all sorts of girl stuff, and I was able to wear my new dress to the mountaintop wedding.  I really needed this break.  It's amazing what time away can do to the spirit!  Now I'm ready to take on next week!

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Shalee - Administration Manager:
What a great couple of weeks it's been!  Busy as I'll get out, but fun!

Work is always go, go, go, but I was able to incorporate a few different things into the lineup!  Last Friday, I attended a service project, Project for Pride in Living.  It was awesome to work with about 8 other people, tearing down an old play area so that a new interactive, educational garden could be built in the next few months.  It was hard work and it showed me that I had muscles I didn't even know existed!  My fellow workers were uber-nice and we had a good time as a team.  All I can say is thank you Jeff for bringing a bobcat!  What a back saving device!


On Monday, we had the IREM Golf Tournament.  Being that it was my first event as such, I had no idea what to expect, nor did I know how cold it could get!  It's June, for goodness sake!  Fortunately for me, I was inspired at the last second to bring a lap blanket "just in case".  Kelly and I made great use of it as we sat and talked with our hole buddies from ACI and meeting the golfers!

With Greg and Kelly out of the office, it has been pretty quiet. However, it was just as busy as usual!  I've been reorganizing our IC Certification Handbook, and that puppy has taken a TON of my time!  It will be worth it to have it all done though.

Wednesday evening, I attended the CAI Annual Meeting/Awards Dinner.  I have to admit it was harder to go to this one all on my own.  I didn't know a soul.  I tried to mingle well, but I had to give up because everyone was in their clique/discussions.  I took my drink and sat at a table, knowing that dinner would start soon.  A lady came up to me to ask if she could sit with me and, with relief, I gave a resounding 'Yes, please!  I don't know anyone and was feeling like a wallflower!"  She said that she was new too and thus began our conversation.  Soon others joined us, asking to sit at the table.  We discovered that we were all newbies to CAI!  It IS a small world after all!  (Sing it in your head.  You know you want to!)  :)

Friday, I'll be at Pot-a-Plant, a wonderful service that IREM helps to sponsor at Special Olympics.  I have a feeling that it's going to be a gorgeous day for it!

On a personal note, we've been kids-free for a week, so Paul and I have enjoyed acting like honeymooners again! Dates, talking later in the night (for us) and kissing way more because we don't have anyone saying "Gross..." in the background. :)

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Mitch - Quality Control Manager:
Mitch is too busy for his own good! Had to take some vacation time at the end of May and played catch up when I returned. Then the last two weeks I’ve been getting ready to be gone again for the wedding and honeymoon… end result is a very busy 4 day week.


This week we received approval to do another parking lot striping job in St Paul. The customer signedo ff on the work and we plan on beginning it on Saturday early afternoon (weather permitting). Since I will be out of town on Monday, Tyler is stepping in and helping me close out the work with the customer to make sure everything is up to standard so we can smile and move on to the next thing.

One of my customers has some capital freeing up and is kind enough to attempt to direct a lot of it toward some tenant improvement projects that we have had on hold for over a year. I hope to get some positive movement on these when I get back into town and hopefully start planning some restroom renovations in a manufacturing building.

We are doing some carpet cleaning for a customer on short notice tonight, and bidding painting work for them tomorrow. I really enjoy when customers use us to our full potential, after all we are not just janitors, we are great managers. Not just a slogan, it is a reality when we get the chance to execute on it.

That’s all I have, next time I’m blogging I will be much tanner, much more relaxed (hopefully), and officially married. See you all in a couple weeks!
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~Your City Wide Team

Friday, June 11, 2010

Week in Review: June 7th - 11th

Greg - President:
This week has been another busy week. I've been out of the office a lot, meeting with current clients, prospective customers, and fitting in a little time to have fun as well-- Tuesday night I went to the Twins/Royals game with a few of our clients. Thankfully we won, which made the nice evening even better!

We have been focusing on our team getting certified in High Performance Cleaning. We're very excited to impliment this new cleaning structure with our clients-- it will save them time, money, and ensure that their facilities, offices, and buildings are cleaner than ever!

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Kelly - Business Development:
This has been a long week—as most weeks before a vacation normally do! Next week Greg and I are heading out of state to visit some friends in Colorado. We are visiting our best friend from college as well as going to a wedding of one of Greg’s best friends from high school. The wedding is in Steamboat and the guests get to ride a gondola up to the wedding site on the mountain!! As you can imagine, it has been a little hard for me to focus this week with the excitement right around the corner :-)

However, a huge amount of work has been done despite my distractions! Shalee and I have been focusing most of our attention this week on our marketing campaign. In addition I’ve bid a few special projects including snow removal—even though I hate to think about snow as summer is just beginning, it is nice to be there for prospective clients! Towards the beginning of the week, we worked on a parking lot striping bid and just found out that we have been awarded this project!

We also had our monthly Score Card meeting this week. It is always nice to get together with the City Wide Team when we can, as most of the time we’re all coming & going! Mitch’s fiancĂ©, Liz made a strawberry-rhubarb pie from scratch and it was so unbelievably delicious. Thanks Liz! What a very summery treat!

This weekend I have plans to relax a bit and attack my growing list of things to pack for our trip to Colorado. Greg and I had hoped to take the boat out and maybe attend a race down in Elko, but I think the rain may interfere. We’ll see… maybe we’ll get lucky! :-)

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Tyler - Quality Control Manager:
These past few weeks for me have been super busy!! All of us in the office have been focusing on getting certified on High Performance Cleaning: We’re unveiling a new cleaning system that will improve the quality of service and cut down on labor times with a new cleaning structure involving a microfiber pulsation mopping system. Though this will come with a larger upfront cost to our cleaning crews, the amount of time we spend cleaning in buildings each night should shorten. We’ve been working hard to gain more knowledge and insight into this product and system so that we can show this to the entire cleaning team. VERY EXCITING STUFF!

It looks as if our Spring Cleaning projects are finally starting to slow down. Most Strip & Wax work projects that kept us extremely busy this spring have been completed, and are winding down. One item that we’re still very busy with here at the beginning of the summer is Window Washing projects for our clients. I personally, am still anxious to perform parking lot maintenance work involving asphalt and line striping. If anyone needs a bid, please let me know!


I watched the exciting finale of the Stanley Cup Finals this week with the Black Hawks winning the Cup. They were one of the original 6 teams to play in the NHL and it’s been 49 years since they’ve won the Cup. Even though it was our Wild team winning, I was pretty excited for Chicago’s team. I’ve been fishing a lot lately and been riding my dirt bike nearly every weekend. As you may tell, I really enjoy the outdoors!
Adios until next week!

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Mitch - Quality Control Manager:
This week has been another busy one-- getting out and seeing all of my customers, and still catching up on some remaining office work from my previous week of vacation. We spent quite a bit of office time getting to the bottom of a software glitch in our invoice creation system. Clearing this up will free up a lot of time in the future for us and other new employees down the road.

It looks like we are closing another small parking lot striping job in the south metro! We will be scheduling it on a Monday morning for sometime later this month. It’s a pretty straight forward job with a little curb painting and some basic stenciling, but it’s really nice to be able to have our clients rely on us to produce excellent service!

My evenings this week have been crazy, filled with preparation for our wedding! Wednesday night, we started cooking all of the food. We are making all Cajun food for the event (Shrimp Etouffe and Sausage/Chicken Gumbo) It all freezes extremely well, so at the reception it will be easily warmed up for dinner! My future sister-in-law also drove up from Baton Rouge, Louisiana this week to do the majority of the cooking and run errands during the day while we are working-- she is an incredible help! Our close date on the house is the 18th (the day before our wedding!) so we will be able to move in as soon as we come back from our honeymoon in Mexico—that will be a hectic week for sure!

Last weekend Greg and I fished through the rain on Saturday… Greg did most the catching, but toward the end of the 6 hour tour I finally reeled in a pike, somewhere between 26-28”… were not going to share what the actual score was :-D It was a good time out there even though we got wet!!

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Mark - Night Manager:
This week was a great week! All of our clients were happy, and we had no major issues with our cleaning crews. Tonight I'm excited to work with our crew on a big carpet cleaning project. We're confident that it will turn out exceptionally well for our client!

On a personal note it was great to see the Chicago Blackhawks win Lord Stanley's Cup this week!!

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~Your City Wide Team

Friday, June 4, 2010

Week in Review: May 31st - June 4th

Greg - President:
This week sure was a busy one! Not only was I recovering from an amazing trip up to Lake of the Woods, but we seemed to be go-go-go here at the City Wide office!

We are looking for the perfect candidate to be hired to join our business development team here at City Wide. We've been actively searching and sending out preliminary interview questionaires this week.

In addition, we all have been focused on getting certified in a High Performance Cleaning module. We're learning all aspects of chemicals, equipment, team cleaning, safety, etc.

On a personal note, I have been energized about fishing since returning from Lake of the Woods. We caught close to 100 walleyes over the weekend-- and even hooked into an Eel Pout!! :-)
This weekend I'm looking forward to partaking in some more fishing, believe it or not! :-)

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Kelly - Business Development:
After the long Memorial Day weekend up at Lake of the Woods, I was rather eager to get back into my routine at work!! We've been cranking out multiple special service project proposals for our customers this week. In addition, Greg, Mitch and I had a walk-through with a new customer this afternoon. We start cleaning their property on July 1st and it was really nice to walk through and get to know all of the tenants!

I couldn't write my weekly post without bragging sharing pictures from this past fishing trip! I'm not a huge fisherwoman, but I enjoy the thrill and excitement. My biggest accomplishment was hooking into a 26.5 inch walleye-- the biggest of the whole trip!
Dick, Greg, and I had a great time up at Lake of the Woods!

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Mitch - Quality Control Manager:
It’s been a good start to the month already. There is so much on our plate! We started 2 new accounts in the south metro this week: one a manufacturing/cardboard cutting/printing location that was very dirty when we started, and the second is a realty customer that is quickly becoming more of a group customer of ours. The realty office was very dusty but not to the level of the manufacturing location. I spent a good amount of time out at the manufacturing location doing some heavy dusting alongside the crew and my night manager to make sure we were off to a good start. I visited them both on Wednesday morning to get smiles and “thank you’s” out of each of the customers. It is quite fun to really make the initial impact, but it’s much more rewarding to keep it maintained and not have to play catch up 6 or 9 months later!

We at City Wide also have a few upcoming extra charge projects this weekend. Two dialysis units are getting their final wax work of the quarter complete and then those are in the books until August/September when we do in-between wet burnishes to keep them looking great! Also this weekend or next weekend (haven’t scheduled firmly yet) we are doing a machine scrub of some rest rooms and entryways at a clinic in town. Aside from that, we continue to take on turn-cleans at an apartment complex in town. The turn-cleans continue to present new and interesting challenges for us, and we love being able to help them conquer any issues!

In other news, my fiancĂ© and I FINALLY received approval and are closing on the house in the last 10 days of June! It has been quite the process and I am very glad it’s over… although I could have used the relief from it last month rather than in the last couple weeks leading up to the wedding!

Memorial day weekend was great for me! I wrapped up the last part of my vacation time that I had. Every year for my birthday since I’ve been four years old, I go camping in Cloquet! Now my friends and I carry on the tradition every year on Memorial Day weekend. We arrived on Friday and setup camp. First thing on Saturday, we did some fishing-- within 2 casts our #1 Rookie Fisher, Marybeth caught a 3 pound bass!! Then it slowed up for the rest of the afternoon. We snuck back out in the evening and caught 3 or 4 more bass and called it an evening. We did some hiking up at Jay Cooke State park (I highly recommend going there sometime if you are ever headed up toward Duluth), which is always a good time, I love watching the white water and the freedom you have to slightly push the limits jumping rock to rock over moving water.

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Mark- Night Manager:
What a short week after returning from the holiday! I hope everyone had a happy and safe Memorial Day weekend! I am greatful to work for such a wonderful company!

In one of my accounts this week, our customer’s upper management approved a hard floor care job, which the customer didn't originally have in their budget. This will be a great improvement and make the customer a lot happier! I’m excited to get our City Wide crew out to their site and do a fantastic job on their flooring!

On a personal note, my wife and I found out we are expecting our third child in January so we’ve been busy with the excitement of getting ready for the baby! My son will be celebrating his fourth birthday this weekend with lots of family and friends coming in from all of the country-- should be fun time celebrating!

Even though I may be in the minority, I have to say that it was also nice to see the Twins get swept and the White Sox pick up a game-- GO SOX!


~Your City Wide Team