Greg - President:
It's been another extremely busy week here for City Wide. Diane and Engello have been keeping me busy by making countless appointments-- they're doing fantastic and I appreciate all of their hard work. This week alone, Diane and Engello have set seven qualified appointments. Way to go, team!
Getting a dusting of snow in the south metro on Thursday sure switched our focus to the season of winter. It is coming upon us quickly! I have been on so many building survey appointments for snow removal needs this fall and we've closed several of the contracts. As much as I may not be ready for winter, I can't wait to see what we can do for our clients. We sure enjoy saving them time, money, and energy.
On Thursday we also had a First Annual Phone Jam competition with City Wide in Boston. For two hours Diane, Engello, and myself competed against Boston's Business Development team to make calls and set appointments. Throughout the two hours we were winning but Boston's team took up speed towards the end. We ended up tieing with 3 appointments each. Great effort from both teams! :-)
This weekend I'm looking forward to the normal Halloween festivities and the Vikings/Patriots game. I'm looking forward to getting some rest before starting a jam-packed week next week! In addition to almost-constant meetings/appointments throughout the week, we start a large medical facility up north Monday night. We're excited to get in there and show them what City Wide can do!
Tyler - Quality Control Manager:
Wow, it has been a crazy couple of weeks here at City Wide! We have started cleaning two very large medical facilities here in the north which has been a large operational task. However, it is going great! We have very talented crews handling these accounts and everything has gone very smooth thus far. I am also thankful for having a great point of contact for these facilities. We’re looking forward to a long lasting relationship with these two medical centers.
Strip and Wax work: Phew, A major strip and wax project is nearly over. I have been writing about a larger medical customer of ours that involves approximately 10 facilities in the north metro where each facility received a strip and wax here in the fall. This has gone very smooth and I want to thank our crews for the hard work and dedication to this specific customer. During our strip and wax process, we have been focusing on keeping the baseboards clean, floors completely stripped down, floor washed and dried, 2 layers of seal applied with approximately 4 to 6 layers of wax being laid with a flat microfiber mop system. This flat mop allows the wax to be applied smooth without a “rippling” effect. Each facility looks great and should shine well into the winter.
Update on High Performance Cleaning: Abby from our KC office was up this week speaking with us about High Performance Cleaning and the benefits it can provide to our customer and our team members. I can say that every crew I have in the north has transitioned over to this process; chemicals, equipment, etc. I am in the phase of teaching/educating my crews as to proper usage of these chemicals and processes to make best use of their time and ultimately keep their buildings cleaner. So far so good!!
Last week I helped my folks take out the docks and boats out of the water at their cabin. Every year my waiters seem to leak-- That stood true for this year as well. Not very pleasant but who else is going to get into leaky waiters and jump into an ice cold lake? Not my dad! Fortunately the weather was beautiful last weekend and everyone went smooth. I’m ready for the big Vikes game vs New England this weekend. Big question is: Who will start at QB!? Favre or Travaris? I’m currently accepting your vote.
Until next week…
Mitch - Quality Control Manager:
Goodbye Fall and hello (begrudgingly) to Winter! Whoa it has been windy and cold the last few days! We lost the power on Tuesday evening for about 19 seconds, just long enough for me to miss the end of the newscast I was watching while the satellite box reset, reloaded and so on.
This week has been quite busy as most are, working on a number of projects. We continue to provide daily janitorial services at a new store in Mall of America, as well as some buffing of the main store floor and scrub/wax and burnishing of their sheet vinyl break and storage area. Last weekend we did all the store front windows inside and out with our window cleaning service provider, and one of those workers was lucky enough to squeeze into a glass rectangle display case standing 12 ft tall, 2 ft deep, and 10 ft long to clean the glass inside and then from the outside! :-) Grand opening comes soon and we’re excited to work with the new store management on regular services as well as day porter work. When I was out at the store on Monday I was quite surprised when not one, not two, but THREE people I hired back in my old retail days happened to be employees at the new store! They were helping load in and stock merchandise and it was nice to see some of the guys I used to work with doing well on their different paths.
Like I mentioned last week, I’ve been spending a good amount of time along with Greg, Kelly, and Shalee on bidding a freight warehouse location where one of our current customers may merge and move into. A lot of energy is being spent on retro-fitting their dock area similarly to another light retrofit project seen here. In addition, we’re also exchanging out the old T12 lighting from their office areas. After doing some studying I learned T12 is officially illegal in 2012, and they can no longer manufacture the bulbs! This means that now is the time to make the change and cash in on rebates! We also bid for snow removal, parking lot striping, parking lot sweeping, dock sweeping and machine scrubbing, and are wrapping up some carpet installation as well as painting to submit the final proposals today!
The week doesn’t end there, the administration team is working on great new email system for our snow removal accounts that will keep our customers in the loop! The email system will also keep our snow removal service providers held accountable and on track to get our properties taken care of and well managed.
Happy Halloween! Liz and I are hanging out with some friends that we don’t see enough these days since we live in the south metro and they live up in the north metro. Saturday night it is a Halloween extravaganza at the Brunette household. We have invited most of the people we know to come on down and have a good SAFE night in, hopefully the weather will be descent so we can have a fire on the patio so we're not all confined to the indoors!
Check out our latest video shot by Mitch, Quality Control Manager. In the video, Mitch shows how City Wide Maintenance goes the extra step to ensure a thorough and high quality strip and wax project for your hard floors.
What an incredible couple of week's we've had! So many things have been going absolutely right, it's almost down right scary...
We hired a fabulous new BDS - Engelo. I knew from the moment I first talked with him that he would be a winner for us. I'm just thrilled that he's totally meeting our expectations. He's a pleasure to have in the office and I'm often awed at his tenacity and pleasant persistence!
Diane and Engelo have been setting record appointments! Greg is so busy and out of the office; I feel as if I should introduce myself to him when he does finally make it in! :-)
We've had some absolutely astounding sales of late. It is so exciting to see our hard work come to fruition. From the first touch to the signing of the contract to the excellent service afterwards, it's wonderful to see how the team moves cohesively and fluidly to prove our difference from our competition.
On the personal side, our family has had many firsts of late.
Our first family trip to the North Shore and upward was incredibly gorgeous and a perfect daytrip. We loved High Falls at Tettegouche State Park!
Taegan went to her first Homecoming Dance. Not only was it exciting because she was going with friends, but she finally got to wear one of my dresses that she has been longing to wear for the past two years. She totally looked better in it than I ever did!
Tonight we're taking Jadon to his school for a sock hop. He's super excited to look like a kid from the 50's and I'm uber excited to try to remember some dance moves!
Mitch - Quality Control Manager:
Snow, snow, snow?! What, snow?? YES, snow is the topic of the week as we’ve been out viewing 3-4 properties for upcoming snow removal this winter. We went and did operations walk through meetings verifying where to put snow, how much to salt/sand, when to salt and sand etc. We also learned of their hurts from the previous years to prevent it from happening again. These should be some great opportunities this winter to make ourselves stand out and hopefully get involved in more projects at these buildings for spring!
This week, along with Kelly’s help, we have been putting together a few different proposals to help one of our current customers budget for start-up needs should they choose to move their operation to a different location. We bid exterior sweeping of their entire parking lot and interior tenant sweeping to take care of the inside dock area that has sat vacant for some time now. We bid their strip and wax work for all VCT areas to get them clean, protected, and of course shiny. Lastly the biggest part of the project that we bid was a lighting retro fit project. They have 89 fixtures using upwards of 400 watts-- I have proposed the same amount of fixtures using only 150-180 watts per fixture presenting a significant energy savings as well as some rebates from the power plant and possible tax credits.
Pre-winter (there’s that “W” word again!) strip and wax work is well under way with our current customers Last weekend we completed our second wax project ahead of time so yesterday evening we did a small strip and wax for an industrial building. This weekend we start 8,000 square feet of exam rooms, procedure rooms (etc) at one of our medical clinic clients. We were scheduled to start the medical clinic next weekend but since we are ahead of schedule they were happy to have us get the head start and get wrapped up before the end of October with the wax work and a big carpet cleaning project as well.
Other pre-winter projects being completed this fall is window washing. Last week we successfully completed 3 medical clinics in different parts of town and this weekend we complete the 4th.
I have an action-packed weekend ahead! Friday night Liz and I are heading out with one of Liz’s oldest friends and her husband for a haunted house, pumpkin picking/carving, and possibly a good movie to wash it all down. Saturday morning I WON’T make it out bow hunting :-(, but I have a men’s breakfast and golf event with my church. Saturday night I will either make it out to the deer stand or go spend the entire night with my brother for his birthday-- I haven’t decided which yet. And Sunday, even with the loss, I am still ready for the Vikes to redeem themselves. No doubt the Cowboys will be here with a vengeance after last year’s playoff game that we smashed them ( I was there and it was awesome!). It should be a busy but fun weekend, I look forward to it that’s for sure.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~Your City Wide Team
This week here in the Twin Cities, the weather has been absolutely beautiful-- a picture perfect scene of fall weather. Sun, bright fall foliage, and temperatures in the 70's and 80's.
However, last year on this date there was a much different scene in Minnesota. If you recall, we received our first snowfall on October 9th, 2009...
And another showing of snow on October 11th as well...
Granted we just got a dusting of snow on these days last year, but you can never be too sure with when winter will come-a-calling! Don't be caught off guard or blindsided by early snowfalls because you've put off attending to your snow removal contract.
City Wide makes it easy-- we can bundle your commercial cleaning with any other building maintenance projects, including snow removal!
Don't say "NO" to snow this year just because you're not prepared. We're here to help-- Contact City Wide Maintenance for any snow removal needs!
It's that time of year again! When the sound of a sniffle makes our nails curl in fear of the wave of flu symptoms that are sure to spread like wildfire throughout the office. While cold and flu prevention may seem futile, there are some simple steps to ensure success.
1. Get a flu vaccine: CDC recommends a yearly flu vaccine as the first and most imporatnt step in protecting against flu viruses. The 2010-2011 flu vaccine will protect against an influenza, a H3N2 virus, an influenza B virus, and the 2009 H1N1 virus that cause so much illness last season.
2. Prevent spread of germs: Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it. Wash your hands often with soap and water. If soap and water are not available, use an alcohol-based hand rub.
3. Take antiviral drugs if prescribed: Antiviral drugs are different from antibiotics. They are prescription medicines (pills, liquid, or an inhaled powder) and are not available over-the-counter. Antiviral drugs can make illness milder and shorten the time that you are sick. They may also prevent serious flu complications.
Making sure your surroundings are clean and healthy is also essential to staying flu free this fall and winter. Proper disinfectants are a great place to start. Make sure your current cleaning or janitorial service is using long lasting disinfectants. If they aren't performing up to flu fighting standards, City Wide would be happy to help.
Call today to find out more about how your building can help you fight back or for a free building survey!
Greg - President:
This has been one excellent week for City Wide of Minnesota!! I have been out of the office, enjoying the nice fall weather while attending multiple building survey and sales meetings. We have closed a handful of snow removal contracts this week which we are very excited about (the business, not neccesarily the snow ;-))
I've really enjoyed using our new High Performance Plus cleaning approach as an excellent selling point. There is no way to get around it; it's the best way to clean a building efficiently and thoroughly. It just makes sense. Mitch shot a new video showing some of how High Performance Plus cleaning can be an asset to your building, check it out here!
We also had our new Business Development team member join our team this week! We're all very excited to see what Engelo can do-- no doubt he will be a great asset to our team. Stay tuned for a "about me" bio written up later next week.
On a personal note, I had a great time last weekend. We went down to Kansas City for the NASCAR event at the Kansas Speedway. One of our first clients and his family joined us as well. His son (seen left) cracked us up all day with his mullet and NASCAR hat ;-) The weather was absolutely gorgeous and the race was fun with our 1st row seats.
It has been quite the week for Minnesota sports as well. It's like the city is shaking with energy. First the news of Randy Moss joing the Vikings team. As soon as I heard, I called my brother to tell him to pull out his old Moss jersey from the 90's. We attended Game 2 of the Twins/Yankees game last night as well. Unfortunately we lost, but it wasn't because the City Wide team wasn't cheering hard enough. Orlando Hudson's homerun ball shot right next to us which was extremely exciting.
(Mitch, Tyler, and myself excited about the homerun ball hit straight to us)
This upcoming weekend will be spent up at Lake of the Woods, hoping to catch the Walleye bite one last time this season. Let's hope we get lucky!
Kelly - Business Development:
This has been a really great week. Greg and I were down to Kansas City last weekend (and Monday of this week) for the NASCAR race. One of our first clients and his family came down with us and we had a fun time! We had a ginormous breakfast and afternoon tailgate which was very tasty!
So this week I've been busy with getting back into the swing of things. Diane has been setting appointments for Greg left and right, which leaves me busy with bidding and proposal projects. It's great to be busy at the office! :-)
On Thursday, we were able to steal away from the office for the afternoon and attend the Twins game. It was just gorgeous outside. In honor of Carl Pavano pitching, I made mustaches on a stick; they were a hit :-)
(Tyler, Mitch, myself, and Greg at the game)
This weekend, I am staying behind while Greg attemps to slay the Walleye up north. After being pretty busy these past few weekends, I'm looking forward to relaxing, cleaning, and catching up on some fall TV :-)
Tyler - Quality Control Manager:
This week has been insane! I’m ¾ of the way through getting a major medical client’s floors completely stripped down and re-waxed. Big thanks goes out to our teammates for helping get every one of these units handled and looking great! One addition to this project: we are now using micro-fiber flat mop heads to lay sealer and wax. These new micro-fiber flat mop heads lay a nice even coat which helps to avoid any build-up and uneven areas. We are also using a foam stripper product to help control wax build-up on the baseboards. This has worked great and we are all pleased with the results. I’ve noticed that this fall, a lot of our customers have turned to getting their floors stripped and re-waxed-- no doubt getting prepared for the harsh Minnesota winter to come!
I’m also approximately 90% turned over to our High Performance Plus cleaning approach with my crew in the North. Thanks to our teammates for putting this into place and handling the upfront costs associated with the turnover. We are finding cleaner buildings with less time spent mopping floors and vacuuming. Not only does this save time and money, it traps at least 30% more dust and debris from a facility and removes the debris indefinitely. Back pack vacuums trap 99.7% of dust and debris whereas our old upright vacuum system trapped only 70% of dust and debris. This helps cut down the dust throughout each building. We love what High Performance Plus is achieving in our client’s buildings!
This past week we also started a very large medical clinic in Fridley which has been quite the project to get up and running. I feel that I’ve found the perfect team to have taken over the cleaning of this facility. With High Performance Plus cleaning fully in place, I’m confident that we’ll keep everyone at the facility very pleased.
In Twins news: I sure have been cheering hard for their games this week. Greg was nice enough to take us to Game 2 of the Playoffs against the Yankees last night. We had a great time, but unfortunately we didn't pull out a win. Kelly made us Carl Pavano mustaches on a stick to wear throughout the game.
(Mitch and I before the Twins game)
Also, Randy Moss just signed with the Vikings. I have Bret Favre on my fantasty team so hopefully Moss’ arrival ups his stock!! GO TWINS AND VIKES!!
Mitch - Quality Control Manager:
Another busy week here at City Wide. As I was writing this post, Kelly and I both agreed that this week went by so quickly!
Here in the office we have been working on a number of projects this week. We started a strip and wax of roughly 5,000 sq ft last weekend for one of our customers. They have a lot of things that need to be moved around so you have to do the project half and half each time its completed. Having their floors stripped and waxed on a quarterly basis keeps their buildings looking great with nice shiny floors—and it makes it easier for us to keep them clean as well! :-)
Earlier this week I made two special trips out to Lakeville for one of our customers—I figured out what is needed to replace an exhaust fan in one of their men’s rest rooms and I visited them regarding a potential carpet installation job as well. I went “two for two” on that trip and we got awarded both projects. We complete the electrical work today, and begin the carpet installation later this evening, finishing up into the wee hours of the night.
This weekend we are scheduled to complete the wax work at the above mentioned center and to start the floor work at their Eagan location. On Sunday we will be doing window washing for one of our group customers as part of a biannual contract that we have with them to keep their new clinic looking excellent! There are some windows being done at their sister location today, and two other locations on the other end of town on Monday morning.
Outside of the office, what a week for Minnesota sports! The Twins kicked off their first playoff game at home in the beautiful Target Field! We were able to attend Game 2 yesterday which was a lot of fun. Orlando Hudson's homerun ball was hit right to us. I found this picture online and Kelly circled us. Tyler and I are circled in yellow. Cool!
And as far as the Vikings go, it never hurts to have the tall man down field as a huge threat to any defense the Vikings come up against-- Welcome home, Randy Moss!!!
Heading into this weekend I will be welcoming my wife back into town on Friday late afternoon; she has been in Canada since early Tuesday morning on another top secret mission to create food for her job. I think we may hit up the movie “The Social Network” this weekend. How do you NOT go out to see a movie about a website that has changed the way people stay connected forever?? Saturday morning routine will be the usual-- out of the house at 4am, in the deer stand by 6am. I hope, hope, and hope to see another monster buck… and return home around 10am to find Liz watching something on TLC or HGTV! ;-) No major plans for the remainder of the weekend, perhaps a relaxing one is in store!
Mark Josephson - Night Manager:
What a great week we have had up in the North! This week we started cleaning a brand new medical facility in Fridley. This building will be a great example of how our new High Performance Plus cleaning approach can keep a building efficiently and thoroughly clean. Our crew, as usual, is doing such a great job in this building and I really could not ask for better team to work with.
On a personal note, the Chicago Bears are off to a great start this year and I look forward to seeing them play later this month! I will be making my first trip to Soldier Field since it was renovated. Should be a fun weekend! I would also like to say congrats to the Minnesota Twins on a great season-- I hope we crush the Yankees this series!
Quality Control Managers, Tyler and Mitch made an appearance on television tonight at Game 2 of the Twins vs. Yankees Playoff game. Orlando Hudson hit a homerun to left field and the ball flew just outside Mitch and Tyler's reach. Check out the picture below to see how close they were to the action!
Mitch and Tyler are circled in yellow.
The fan in the light blue Twins shirt caught the ball and gave it to his son (with the blue arrow)
Check out our latest video highlighting our new High Performance Plus cleaning approach at one of our new customer's new starts!
For the first week of a new start, our Quality Control Managers and Night Managers are there on site to make sure that the account starts off on the right foot. In addition to exceptional and detailed cleaning, Mitch shows in the video how using our High Performance Plus cleaning approach ensures that the building is cleaning thoroughly and efficiently.