Tuesday, November 30, 2010

See What We Can Do For You: Medical Buildings

From restrooms to exam rooms; City Wide Maintenance offers the services you need to keep your medical facility in top form. We wervice medical buildings across the country and know the important details of maintaining a clean and healthy environment for you and your patients. We will implement a cleaning plan specifically designed for the needs of your medical facility including proper disinfectant use, floor care, and disposal of hazardous waste.

All of our service providers receive extensive bio hazard training to be able to handle most hazardous materials and use only approved chemicals for all medical buildings. City Wide realizes how important it is to have the right people taking care of your building. We will provide you with a day and night manager to ensure that you receive the level of service promised each and every time.

Call City Wide today to find out how our expertise in more than 20 different services can ensure that we will take care of the details so you don't have to!

~Your City Wide Team

Thursday, November 25, 2010

Happy Thanksgiving!

From all of us at City Wide, we wish you a Happy Thanksgiving full of food, family, and fun!

~Your City Wide Team

Friday, November 19, 2010

Week in Review: 15th - 19th

Greg - President:
This has been quite the successful week! Following the Twin Cities' first snow of the season last weekend and hearing nothing but great news from our contacts this week sure has been nice! I'm so happy with our reliable crews and our new administrative procedure to keep all involved informed about impending snow.

On the sales side of things, we've had a really nice first part of November. We're having record sales this month and it's exciting to know that we have some really nice deals in the hopper as well!

I sure am looking forward to the next two weekends. This weekend I'm going deer hunting in northern Wisconsin, and of course I'm looking forward to the Thanksgiving holiday! Before we know it the New Year will be upon us-- enjoy this holiday season it it's fullest!


Mitch - Quality Control Manager:
Here at City Wide it has been another crazy week filled with excitement in all kinds of projects. One project that is keeping us busy is a large wall and floor cleaning. They are covered in ink from newspaper production. It’s a 4-part process with scrub brushes saturated in appropriate chemical getting the bulk of the residue removed, followed by a towel wiping which leaves a semi-clean but smeared wall, followed by the clean towel rinse wipe, and finally the hand tool designed to clean grout, which blasts the wall with steam and water and capturing it right back down the vacuum hose leaving a very clean wall. It has been quite the project and we’re excited to service our contact in any way possible!

Snow removal kicked off this weekend without a hitch! I am thankful that we are well prepared and have excellent service providers lined up who got out and got the work done with minimal efforts on my part during the event. I was out in my deer stand and only had text message abilities during the majority of the weekend, but we were able to get everything done and handled properly via the good old text message! On Monday morning I visited all of my accounts (with the exception of two that Greg made it to for me) One client actually is having us handle some extra sidewalks that they originally didn’t have included because they want to get them cleared off as well as the ones we did on our own.

With the rifle season behind us, I have a bit more time to chase some more deer yet this year with my bow. This Saturday morning I am heading to continue that mission and see if I can take down my first deer with my bow…


~Your City Wide Team

Friday, November 12, 2010

Week in Review: November 8th - 12th

Mitch - Quality Control Manager:

Last weekend was the Minnesota Rifle Hunting opener for Whitetail deer, and it was a pretty good opener. I was able to get the wife to come out and sit in our cozy warm stands and she was dead asleep at 8:20 am when an average-sized buck came out of the woods. I woke her up and showed her the deer, she wanted me to take it. I was going to let him go until I realized he was an 8 point buck and this could be the only deer she sees this season, so we got him!

This week has been busy with figuring out the right machine for the job at a kitchen and cafeteria we have been working on. The customer and I have been finding inconsistencies in the current machine and we have been working hard to correct the issues. It turns out it just isn’t the right machine for the job and after some hunting, we found the right one and as soon as it comes in we should be in great shape. The diagnosis greatly goes to that of our night manager Eric Bretl who has been on site nightly doing everything in his power to make sure the floors are presentable and in good shape for the next day despite the challenge of the machine.

I have one last window cleaning project to complete this month for exterior windows in an Apple Valley office building. This weekend we will be doing a full scrubbing of their warehouse floor where they have minor forklifts and a lot of hydraulic pallet jacks running around. The floor scrubbing is in advance for a Thanksgiving holiday party that will be taking place in the warehouse. Lastly later this month we will be doing their 2nd scheduled carpet cleaning. In the fall we do traffic areas only, and in the spring we clean everything. When we do all of their carpet it totals over an acre of carpet throughout their two buildings, the traffic areas is just a shade under that amount. It has always gone well so we will work hard to keep it that way.

This weekend I am heading up north a day early to get some extra hunting in. Liz is staying home and spending time with friends. I have two tags to fill with Rifle permit’s so I’m hoping to get that done early so I can sit out in the woods with my Bow to see if anything comes along. I have been bow hunting here in Stillwater all year but the amount of deer and size of woods just don’t compare to what we have up north. Wish me luck, and go Vikes this weekend-- it would be great to see them take down the Bears at home! When you’re a Minnesota fan… “bear down” has a whole different meaning.


Tyler - Quality Control Manager:

It has been yet another crazy couple weeks kicking off a new medical customer of ours here in the north. I have been fortunate to have such a great team assembled to handle these large cleans. We have all High Performance Cleaning set in place at these accounts including wall dispensers in the closets to ensure proper chemical dilution. It has been quite the experience thus far as we are responsible for cleaning an operating room at one of the clinics. We are required to be gowned up before entering these areas and follow a stringent list during our work performed in these areas. We are also very fortunate to have a great contact person at these accounts who really understands that cleaning industry and what it takes to be successful at these buildings. Without his help, the transition into these new accounts would have been very difficult. A special thanks to our team for all the hard work in these accounts so far.

It’s that season again where bow hunting consumes most of my time. I find myself up north at my folk’s cabin doing a lot of hunting. I was out hunting last weekend and saw a couple does and a buck right when the sun was setting. The buck was a little far out for my range and stepped behind a large grouping of trees. 20 minutes went by before it was completely dark so I didn’t get a good look at him. It was still great to see some movement while sitting in my stand! I’m ready to hunt again this upcoming weekend but in a different spot.

Looks like the Vikings pulled off a pretty lucky win against Arizona last week. I truly don’t know what to think after that performance. The first 3 quarters we looked pretty bad; though I can say we caught a couple unfortunate breaks including the fumble by Percy Harvin on that kick return which the Cardinals returned for a TD. We’ll see what the Bears bring to the table this weekend at Soldier Field in Chicago. I’m hoping to experience another Vikings game at the metrodome sometime this season. I was at the Detroit Lions game earlier this year which we won! Perhaps I need to appear at EVERY home game to shed a little luck for our Vikes! :-)


Shalee - Administration Manager:
What a week! I can't believe that Thanksgiving is less than two weeks away. The old addage is true: Time does fly when you're having fun. :)

Can I tell you again how much I really enjoy working here? I have the best coworkers!
  • Kelly is such a blessing with her positive attitude, can-do spirit and determination to make City Wide the best building services company in the world.
  • Diane is thoughtful and helpful, not only in the office, but with recipes and parental advice.
  • Engelo is forward-thinking and cooperative with our CRM process, offering innoventive processes to help us all.
  • Dick is quick to respond and to assist with Accounting needs.
  • Mitch and Tyler are both active and detailed in their requests, making the tasks so much easier to accomplish.
  • Greg is generous with thanks when our team merits the praise and kind with his critiquing when we need improvement.
I love the full team effort to make City Wide a company of integrity, honesty and respect. That makes me really want to get up and come to work in the morning!

On that note, yesterday was spent in a conference room, hashing out what our core values, strategic objectives, individual tasks and our noble cause in what we do. Kelly and I, being on the Admin team, really delved into what we want to accomplish in our roles in City Wide. After much discussion, we determined the following for us:

We will treat each person with such respect that they, in turn, will treat others that they meet in the same way. In other words, we want to start a Pay-It-Forward avalanche of respect.
It's a lofty, intangible, non-trackable aim, but Kelly and I really feel that this is a perfect noble cause for us to pursue. We know that we will not achieve it every day, but our hope is that over time, we will live and behave in such a way that we fulfill it more often than not - inside the office and out.

On a personal front, Paul and I have an instant date night since both kids have been invited to sleep over at friends' houses. Woo hoo! We're going to see if we can head to the St. Paul Orchestra tonight if there are tickets still available. We love taking in the arts when we can.

Tomorrow, we'll spend time finding a coat for our son. The little stinker lost his winter coat within the last 2 weeks. We have been praying that we could find it, but I think I need to bite the bullet and buy a new one for him. Too bad. It was a fantastic coat that served him well for a few months. I just dislike spending good money on something that we already had covered. Sigh. Oh the joy of parenting. :)


~Your City Wide Team

Monday, November 8, 2010

Janitor's Closet Inspection

With City Wide, you have one great manager that is 100% accountable for all of the work being performed in your building. That is one point of contact for everything, 24 hours a day, seven days a week. Ultimately the job of our Quality Control Manager is to make sure that you are completely satisfied-- and that means regular inspections of even the littlest things like the janitor's closet!

Our Quality Control Managers check for several things when inspecting a janitor's closet. We look to see that the correct chemicals are present and accounted for and that the correct equipment is being used. Additionally, we make sure that the closet is neatly organized and stocked with the neccessary paper products for your building. Our crew's nightly Hot Spot checklist should be in the janitor's closet as well.

Check out our latest video showing how Tyler, our Quality Control Manager inspects a janitor's closet at one of our client's building-- did this janitor's closet make the cut? You bet!

Janitor's Closet Inspection from City Wide Maintenance of MN on Vimeo.

~Your City Wide Team

Friday, November 5, 2010

Week in Review: November 1st - 5th

Greg - President:

It's been another busy week here for City Wide of Minnesota. Much like these past few weeks, Diane and Engello have been working hard to keep me out of the office :-) My schedule this week was full of sales appointments and building surveys.

I also attended a few new-start walk throughs for new snow removal contracts. It is nice to get these established and settled before the snow actually moves on in! I'm excited to see how our crews will do.

In addition to snow removal new-starts, we've heard nothing but great news from our newest contract, two large medical facilities up north. Big thanks goes out to Mark (Night Manager), Tyler (Quality Control Manager), and our Service Providers for putting forth exceptional effort and attention to detail at this new account!

We had our end of the year party for IREM on Thursday which was a lot of fun. The theme of the party was Casino Night and I tried my hand at poker dealing all night long :-) Being on the social committee has served to be very beneficial and fun this year.

We don't have much planned for this weekend. Mitch and I sited in our rifles earlier this week, so when the chance arises I'll be ready for some hunting. Whatever we end up doing this weekend, I'm definitely looking forward to this beautiful fall weather-- can't get any better than 50 degrees in November!


Mitch - Quality Control Manager:

This week we have wrapped up the final snow removal contract new-start so we are set for the year with snow accounts. Snow removal for this year should be a good amount of expansion in the business for everyone involved.

This last weekend we wrapped up carpet cleaning and floor waxing at one of our bigger medical clinics down in Hastings. Great efforts went into getting it done on time, while working around each other on Saturday evening. That about completes the work for that group of customers for the rest of the year for carpet cleaning and floor waxing.

Coming up I have to get one of three projects scheduled for 7-9 of our dialysis centers: including wet burnishing, carpet cleaning, or top scrub and wax work, It’s always a big coordinated effort between the janitor staff, the wax crew, and the great efforts of the customer to get their machines disconnected and moved for us.

Not often am I “working’ for the weekend”, but this weekend is rifle opener in the great state of Minnesota. I have been absolutely loving sitting out in the nicer weather we have had up to this point with my bow in Stillwater, but I’m ready for the land up north with lots of deer caught on camera. Liz is going to sit with me this weekend to discover if she would be up for hunting next year-- so we will see how it goes! Greg and I sited in our rifles earlier this week, so they’re dialed in and ready to go. A couple more weeks of hunting here and then I’m off to Baton Rouge for Thanksgiving-- should be a very fast November!

Kelly - Business Development:
And just like that, it is already Friday!! I'm not complaining, but when looking back at this week I have to admit that it went by really quickly!
As always, I've been spending my time getting Greg's bids and proposals measured and put together. Diane and Engello are still doing a fantastic job at setting appointments for janitorial services and building maintenance needs. They keep Greg busy, which in turn keeps me busy as well! :-)
Earlier this week I had to stop by the Mall of America for a little bit of shopping. I passed by an account where we have been doing the construction clean-up, hard floor work, and janitorial services-- but all behind closed doors. The grande opening is this weekend and we're excited to see how City Wide has done with preparing the store for it's big day!
This past weekend we had a fun time celebrating Halloween. I like to decorate cookies and cupcakes on the side, and I had a fun time decorating a bunch of sugar cookies for an old coworker-- her daughter turned one.
Now that Halloween is out of the way, I can't help but start daydreaming about the holidays ahead of us. My parents and sister are coming to visit over Christmas, and it will be awesome to spend some quality time with them over the holidays-- only 50-some more days left!

~Your City Wide Team

Tuesday, November 2, 2010

See What We Can Do For You: Manufacturing & Industrial

You need a maintenance company that works as hard as you do. At City Wide, we maintain manufacturing and industrial facilities all around the country, such as Owens Corning and FedEx, and have the unique knowledge to maintain your facility to the highest of standards. Developing and implementing effective labor workloading is important to keeping your facility clean and safe for your employees and customers.

Our experience working around large, expensive equipment will ensure your peace of mind while our service providers maintain your building each night. We use a proprietary certification process to ensure only the most qualified, pre-screened workers are in your facility, and go one step further by providing you with day and night managers to ensure you receive the level of service promise each and every time.

Call City Wide today to find out about our expertise in more than 20 different services. We take care of the details so you don't have to!

~Your City Wide Team