Friday, December 10, 2010

Week in Review: December 6th - 10th

Greg - President:
Another great work week has passed here at City Wide. The week started out on a great note-- we officially hired Engelo full time in a position that helps with account management and sales development. A lot of his job description and focus in the next few months will be to really learn the ways of City Wide. We're truely excited to have him in this position here at City Wide!

From there, we got the great news that a bank branch and a new medical building have signed on with us for janitorial services beginning at the first of the year. As always, we're extra excited to show them how City Wide can make their job easier!

On Wednesday, I got a chance to meet up for lunch with our Hillyard representative, Jim. Mitch and Tyler joined us as well. We had a nice time catching up and most importantly reviewing how our change over to performance plus cleaning as gone.

As for this weekend, our friends and colleagues who own City Wide of Boston are coming to visit for four days. Since Mitch, Tyler, and I enjoy ice fishing and the Boston guys are always up for an adventure, we figured we'd make a fishing weekend of their trip as well. We're headed up to Lake of the Woods this afternoon. Us Minnesotans are hoping to show the Boston guys a great time-- with loads of fish caught and true Minnesotan weather.

Speaking of Minnesota weather, keep dry, warm, and safe out there this week! Once again, it looks like we're forecasted to get another dumping of weekend snow. As always, our crews will be out in full force to take care of our contracted lots. Big thanks goes out to our wonderful snow removal crews as well as City Wide's night managers Mark and Eric!

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 Mitch - Quality Control Manager:
It is nice to have a normal week where I can just get out and see all of my customers without major interruptions in the middle of the day for meetings, bids, and other various needs. This week I’ve completed a lot of high quality inspections for my customers and found some improvements needed-- but nothing major thankfully.

This month we are all set for Top Scrub and Wax at our group of dialysis unit customers. Much work goes into the process by each site staff to move machines around for us to be able to properly complete the floors. Once this is done, that will wrap up our 2010 work and we will do a Jan-March wet burnish and a strip and wax in spring to get the floors ready again for the beating of winter! Also we have two wet burnishes for another set of group customers that provide day care services for adults with special needs. This is the smaller process, which is much easier, very minimal moving of items for us to get in and complete the work.

I am super excited along with Greg, and Tyler to welcome up the owners of City Wide of Boston and take them to Lake of the Woods for some high quality ice fishing this weekend! It’s going to be freezing cold, but that will be well worth it provided that we catch tons of fish! The other exciting part about it is getting to know the guys from Boston and what they are doing to drive their growing business each and every day. Hopefully it will be a good learning experience to bounce ideas off of each other back and forth and gain knowledge about how to continue and improve upon our individual roles as well as the overall performance of the company.

I’m sad to say that it is the end of the hunting season for me… the next four weekends I will be out of town or busy with the holidays. This weekend we head to Lake of the Woods, next week we are doing family Christmas down at the in-laws farm, the following week is Christmas, and the week after we head to Duluth for New Years Eve. Usually I’m not a big NYE celebrator, but this year our two closest friends are in a wedding the following day in Duluth so we are headed up to hang out with them, hopefully it is a great night.

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Tyler - Quality Control Manager:
Hello everyone! What a week it’s already been. With that large snowfall we had last weekend, our crews were out in full force keeping parking lots and sidewalks clear of snow and ice. So far this winter season our snow plowing contracts have gone off without a hitch. This year we have great crews set in place who follow our new procedures in updating us when lots are plowed. This has helped ensure we don’t miss any service. Additionally, we have our night managers involved with making sure evening plows run smoothly and are completed on time.

Our City Wide operations team is getting extremely excited for the Boston crew coming to town. We have an ice fishing trip set up for this weekend at Lake of the Woods! We’re hoping for great fishing conditions and good times had by all. I have been to Lake of the Woods when I was really young but have no memories of that trip. I hope we SLAY the walleyes this weekend! I believe we’re bringing our snowmobiles as well so that should add to the fun we’ll have. Stay tuned next week for an update on how we did.

I’m a fantasy football player and I’m in the playoffs yet again this season. They start next weekend and I’m favored to win. Being involved with fantasy football gets my mind off the terrible season the Vikings are having. Wish me luck this weekend fantasy!

Lastly, a few projects happening this week include: carpet cleaning in Roseville, strip and wax work and carpet cleaning up in Blaine. I’m also planning on making a YouTube video for a carpet extraction I have scheduled this week. It should showcase a good “before and after” shot on how out hot water carpet extraction can really improve the look of any carpet. Stay tuned!

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Shalee - Administration Manager
Wowzers!  Thanksgiving has past and Christmas is just around the corner... where does the time go?! 

I know why my time is being spent to quickly during the day... We're rocking the work clock, marketing to prospects and setting up new accounts.  It oft surprises me when Isee that I only have an hour left at work.  I'm so consumed in the daily tasks and the rhythm of the workflow that I lose myself in them.  That's a great way to spend a workday if you ask me.

What a true joy to have a place I like to work with people with whom I like to spend my day!  I still say that we have the best office around town and in the City Wide Maintenance company too.  (Don't tell the other offices though.  They will be mighty jealous of us should they discover this truth.)  :)

Last week, I really enjoyed my first NHL experience last week!  Oh my lands... who knew that hockey was fun!  We had great seats and an even greater time as Greg and Kelly explained the game, even if Stuart turned out to to be a cooler who made us lose the game.  (Just kidding, Stuart!)

My family and I got out into that good snowfall and enjoyed ourselves in a little sledding.  We were the first to go down the new powder, making our tracks completely markable.  Smiles abounded and hot chocolate was definitey on the menu in order to warm our hands from the inside out.

This week been the week for our son to show his skills in a myriad of ways: drama performance, band concert (he plays the trombone), performance for a church video and finally a choir concert.  I'll be glad for this week to be done just so that I can have a night off, even if it's just to do laundry...
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~Your City Wide Team