Friday, December 30, 2011

Week in Review: December 26th - 30th

Kelly - Business Development:
Well it has been a very busy week here at City Wide, even though it was shortened with the holidays surrounding this week. I hope that the Holidays treated you well and that you're not too regretful of the countless Christmas cookies that you ate over the weekend... Or is that just me? ;-)

Brian is once again in town this week and next working away in the office. In the past month or so, the whole office has been busy with a few projects that help give us an accurate idea of projections and predictions surrounding sales here at City Wide. We're hoping for the best year yet-- We're ready for 2012!

As everyone knows, the odd thing about the ending of 2011 is that we have no snow on the ground. Isn't that strange? One of my daily duties is to check the weather forecast for any chance of snow and to inform our crews and clients of any precipitation. The weather sure has made this task light for me so far! Not that I'm complaining about our mild temperatures and non-icy roads, but I actually enjoy "the white stuff" on the ground in the winter :-)

On a personal front, our Christmas was very memorable and full of fun, as always. Greg and I traveled down to Kansas to spend the holidays with my family. It was a quick trip, but it was full of laughter, quality time, relaxing, and a few great presents or two as well!

This weekend Greg and I are going to celebrate the New Year a bit unconventionally... We're going ice fishing on New Year's Eve :-) Wish us luck that we do well!

I hope that you all have a fun, safe, and celebratory New Years! Welcome, 2012!

~Your City Wide Team

Wednesday, December 28, 2011

Daily Laugh: Have You Ever Seen A Fish This Big??

For the past two years, we at City Wide have had an annual December ice fishing trip tradition to celebrate a year's worth of hard work. Last year, Greg, our Facility Service Managers, and a few of our colleagues from Boston traveled up to Lake of the Woods. This year, due to the mild temperatures that we've had in December, we weren't able to fish at LOTW (not enough ice) Thankfully though, Red Lake was all clear for ice fishing!

Greg, Tyler, Mitch, and Jarrad had a wonderful time enjoying one of Minnesota's favorite winter pastimes while celebrating a fantastic year of service as well. A few walleye here and there were caught, enough to cook up and eat, which is always nice!

But none of the guys expected to catch ANYTHING like this during the annual trip!!

Greg hooked into a 49 inch, 33 pound Northern Pike and Mitch was the primary "wing man" who helped grab the fish through the ice. Boy was that a surprise of a lifetime!

We have to wonder though... at next year's annual ice fishing trip, what could top this?? ;-)

~Your City Wide Team

Sunday, December 25, 2011

Merry Christmas and Happy Holidays!

From ALL of us at City Wide, we wish you a very...

~Your City Wide Team

Wednesday, December 21, 2011

2011 Recap Brought To You By Google

Have you seen this new video floating around the internet yet? Google has put together a video of the impactful events from this past year. It's neat to watch and see what has shaped 2011. Enjoy!

~Your City Wide Team

Thursday, December 8, 2011

City Wide Tips & Tricks: Removing Scuff Marks

In honor of the holiday season we’ve got a fun trick up our sleeve to share with all of our faithful followers. We’ll keep it short and sweet with our November trick of the month.

Your maintenance or janitorial crew may have the big stuff covered: proper vacuuming, great mopping, but what about those ugly black scuff marks on your highly trafficked hard floors? They may look bad but it takes just a little knowledge to kick them to the curb.

Watch this month’s video to find out how you can take charge of those scuffed up floors.

Friday, November 11, 2011

Week in Review: November 7th - 11th

Greg Mansfield - President: First off, I would like to start this post by thanking all of the past and present veterans for their service defending our country. Your sacrifices do not go unnoticed and we all at City Wide are eternally grateful for your dedication.

Secondly, I’d like to take the time to welcome my brother, Brian Mansfield to the City Wide team. He is our new Business Operations Analyst and will aid Dick with accounting needs, our FSMs with operations support, as well as other administrative functions. He is adding immeasurable talent to our team and we’re excited that he is with us. Welcome, Brian!

We’ve been extremely busy these past two weeks with new accounts starting up. As always, we’re very thankful to our new clients for giving City Wide the chance to show how beneficial our team can be for you. Thank you!

We also have several accounts to be started on or around December 1st. Looks like all of our schedules will be busy going into the new year—just how we like it :-)

From a team-building standpoint, we all have been reading the book, Multipliers. We’ve been learning how we can get more from our current resource group to ensure that we’re growing per our fast-paced strategy plan. This book has been a wonderful insight and resource!

This weekend, we will be celebrating my Dad’s birthday (I promised not to tell his age…) I’m looking forward to relaxing and enjoying what I expect to be one of our last NICE weekends!

Tyler DuBord - Facility Service Manager:
Here in the North, I’ve been hard at work getting a new apartment complex up and running. Early last week we started cleaning this account and we’re off to a great start!! I have a great contact person out here and look forward to working hand in hand with her and the maintenance team to ensure proper cleaning and maintenance to the property. Great work so far team!

I’ve also been busy this fall season with tons of carpet cleaning and floor waxing. This is the perfect time of the year to get floors waxed and protected from the harsh Minnesotawinters. Please request a bid from me if you haven’t already.

Last weekend I went hunting up at Red Lakefor gun hunting opener. We did really well with two monster bucks. We had an 8 point and 9 point buck that both weighed out over 200 pounds dressed out. A very cool experience for me being new to hunting. We’re going to head out again for the 3rd week of gun hunting to Mille Lacs Lake up north. Looking forward to spending some more time out in the woods!

Mitch Brunette - Facility Service Manager:
Another busy week here in the South Metro. I am happy to welcome Brian Mansfield to the team! I’ve gotten the chance to tour my accounts with him this week and it has been fun. The point of the ride-alongs are to get him familiar with not only the building locations, but also what I do on a daily basis when visiting my clients.

This week we are preparing for a traffic area carpet cleaning project, along with upholstery chair cleaning out at one of our medical clinics in Apple Valley. Their carpet cleaning is scheduled to be performed quarterly. It is a nice project and has helped extend the life of their carpet by keeping it clean and sanitized.

I have also been working on several new accounts lately, including one of our new larger clients in Roseville. Thanks to some extra help from Tyler, Steve and Eric, we were off to a great start the first few nights. We’ve continued to put in lots of extra work this week to get it up to standard, and then plan to maintain it moving forward.

Weekend life has been good as always. I’ve been hunting and have yet to knock down a deer this year bow hunting and rifle hunting. Last weekend was a rough one with the major wind blowing, but this weekend should be much better.  I headed out last night after work so that I could get up in my stand by this early morning. Have a fun and safe weekend to everyone!

Kelly Mansfield - Business Development:
Greg's favorite phrase to ask me in these past two weeks is, "Soo... Are ya bored yet?" Of course he is sarcastically joking, and of course my answer is NO! But as I always say, busy is good!

I've been working closely with Brian to see that he is getting trained in properly. We're so excited for him to be signing on with the team here at City Wide. I've known Brian since high school (I'll keep those old teenage photos to myself ;-)) and I've always been impressed with his maturity and ability to tackle responsibility and workload head-on.

You can see Brian's new Bio here. Welcome, Brian!

I've also been busy with getting our snow removal accounts all lined up and ready to go from an administrative stance. Each one of our accounts has specific notes outlining details such as where snow can be stacked, sidewalks to be cleared, and of course the specifications of the actual parking lot.
Dare I say that I'm ready for snow? Well, at least City Wide is ready! ;-)
This weekend, Greg, Brian, and myself are going to be celebrating Dick's birthday. We're going to enjoy a movie and some good dinner. Happy Birthday, Dick!


~Your City Wide Team

Monday, October 17, 2011

City Wide Tips & Tricks: Upholstery Cleaning

Upholstered furniture can be a great addition to your establishment's ambiance. However, poorly cared for upholstery does not communicate the professionalism that your clients expect.

In this month's video, we'll discuss the reasons why your upholstery needs the occasional thorough cleaning. We'll also talk about how we can help to restore your fabrics to like-new condition.

Don't undo the positive impact upholstered furniture can have on your business by letting it deteriorate. Call City Wide today to put together an upholstery cleaning plan that fits your needs and budget.

~Your City Wide Team

Friday, October 14, 2011

Week in Review: October 10th - October 14th

Greg Mansfield - President:
Another busy week here in City Wide of Minnesota! We started off the week coming home from a weekend in Kansas City for the Sprint Cup NASCAR race. City Wide in Kansas City services the track, so it was neat to meet up with a few of our colleagues and see the crew in action. Jarrad and his wife Lana, my brother, a few other friends, as well as my in-laws and sister-in-law joined us for the weekend. The race and tailgates were a lot of fun!

Following the race, Joe Choplin who is our Director of Operations in Kansas City, came to visit for the week. Joe has visited us numerous times to aid in the jumpstart of a few of our larger accounts. I believe that this week's visit was very beneficial in that he was able to visit those large accounts (3 or 6 months since first clean) and point out areas in need of improvement or (in most cases) pat my Facility Service Managers on the back for a job well done :-) We always enjoy his visits-- thanks for your time, Joe!

This we week we also demonstrated a viper grout tool project on the floors of one of our clients. The before and after differences are immense and the client was extremely happy. Great job goes out to my FSMs and their crews!

In the world of sales, we have a large amount of new business coming our way and we are gearing up for it all! October and November are going to be very busy months!! I'd like to offer a Thank You to our new clients for putting their trust in us. We can't wait to show you the difference that City Wide can make!

It is becoming closer and closer to the time of year where white stuff falls from the sky... Snow is coming whether we in Minnesota are ready or not! Don't get blindsided by the first big snow. Contact City Wide for any snow removal needs.

After traveling to Boston and Kansas City in the last two weekends, I am looking forward to a relaxing weekend here in Minnesota. Have a great weekend, all!


Mitch Brunette - Facility Service Manager:
It’s another great week here at City Wide and we are happy to have Joe Choplin in town! He is our Director of Operations from Kansas City and it’s great for him to take a look at our operations and give us some advice regarding how to better service our clients to the highest level possible. I had the opportunity to show him around my accounts on Wednesday. Some of them he has visited before, and some are new to my route. I had a great time with him this week—Thanks, Joe!

We are right in the bulk of our scrub and wax process for our medical clinic customer, and have several exam rooms to strip and wax this month as well. To be honest, it is a lot of work to get the projects organized and then finished properly (as well as without and dings to walls (etc) because of how much equipment gets moved in! ;-)) In the end though, it is always worth it to get the customer taken care of! When the projects are all done, the facilities look fantastic and we get several comments from staff members. We love when clients keep on a semi-annual or quarterly schedule to maintain their floors because they always look great and are a lot easier to keep clean.

Other projects this month included some plumbing for a customer in Lakeville to repair a sink and toilet that were leaking. We also changed out 3 ballast systems in a realty office to fix 3 lights in offices and common areas. We have also done some recycling for a couple clients which included picking up several light bulbs from two locations. We certainly do it all for our clients! :-)

On the weekends throughout the month I have been doing what I always do-- spending time in the tree stand with my bow and my thoughts! I’ve watched a lot of deer this year but have yet to get my first deer with my bow. I have gotten out a couple Friday evenings and caught up on office work over the weekend, and been out each Saturday morning since the season started. I picked up and assembled a new 2 person stand because my wife Liz "Lemon" has showed enough interest to come sit in the stand and see how it all works out. Perhaps I will be getting a bow in her hands after all… only time will tell!

Otherwise, I have some projects to check in on throughout the weekend including the wax work I mentioned above and some carpet cleaning at another clinic. Last weekend I was at the Metrodome watching the Vikings capture their first win, and look forward to them taking on the Bears this weekend!


Jarrad Nickolite - Facility Service Manager:
Things have been pretty crazy busy these last 3 weeks in the West Metro! We recently had a new account start in Brooklyn Park and several others coming up the 1st of November. This has (and will!) keep me VERY busy. I’m excited for the new accounts and to form relationships with my new clients. Admin work has been a bit crazy as well! Thankfully, we have the gals in the office...what would we do without them?!

The crews and I have had several other projects going on in the last couple of weeks. We have provided hot water carpet extraction for a potential customer, a complete construction clean up after a remodel, scrubbed and waxed floors for 2 of our customers, and cleaned interior and exterior windows for another. The first part of next is busy as well with providing viper grout tooling for ceramic tile floors, another hot water carpet extraction, as well as another scrub and wax. It sure is amazing to see all that we can provide for our clients!

Joe, our Director of Operations was in town this week from Kansas City to ride with Mitch, Tyler and myself. It is always great to have Joe in town to riding along with us. Joe is a great learning tool to have because he's full of knowledge and pretty much has seen or done everything....Thanks for your help Joe!

On a personal note, my wife Lana and I joined Greg and his wife Kelly on a trip to Kansas City last weekend to watch the Sprint Cup NASCAR race. I will have to admit... I was never a race fan, but after seeing such a cool experience in person, I will definitely go back next year! One cool thing about the race is that City Wide in Kansas cleans this track and Joe was the guy behind it all! Oh and I almost forgot...Thanks to Stuart (Sales Support from Kansas City) for getting me up to the box suites for the last 30 laps!


Shalee Shields - Administration Manager:
I cannot get over the fact that it is mid-October already.  Almost two more weeks and we'll be seeing all sorts of ghouls, witches and pirates searching the neighborhood for goodies!  (I've already warned my boy that should he get any Milk Duds, that's his tribute to me for letting him take candy from strangers.)

We've had an awesome week at work.  We're working through the processes of starting with several new clients.  We're once again super-excited to show them how we're able to give them hours back each month to work on other items on their plates and still work in a clean, sanitary facility!  That last adjective is really important now that autumn truly is upon us (and the first flu report of the season has been confirmed. *shiver*)  I'm ready for the colder weather now, but not the lovely little side effects that we get to endure...

On the house front, we finally were able to move one car into the garage last night.  My husband and I were doing all sorts of celebration dances about it.  No it was not pretty, but it was addictive!  Our neighbors came over to celebrate with us.  :)  Now just one more trip of clearing it out and we'll be able to get both cars into the garage.  We may just have to have a party or something...

Our daughter has definitely been bitten with the baking bug now that we have a big enough kitchen in which to cook!  This morning, she whipped up these delightful Caramel Apple Sticky Buns.
Yes.  My jeans are screaming at me, but my tummy is happy.  I call that an even trade.  :)


~Your City Wide Team

Friday, October 7, 2011

Week in Review: October 3rd - October 7th

Kelly Mansfield - Business Development:

I feel like I always start out my blog posts with, "What a busy week here at City Wide!" But this week? I really mean it! :-)

Greg and I flew out to Boston on Thursday, arriving home this Monday. The reason for our trip was for our annual Performance Group Meeting. We met with several other City Wide markets for a strategic brainstorming get-together. Our meetings always seem to be so rewarding and successful, year after year. I have to say THANKS to our fellow markets-- you inspire and influence us and we must give a bit of credit to you for City Wide's success here in the Twin Cities.

Of course, it wasn't all work :-) We were able to steal away from our agendas and we all enjoyed a massive dinner consisting of seafood at the Barking Crab, followed by a tour of downtown Boston.
 The Constitution in Boston Harbor downtown...
Greg and I were also lucky enough to spend some time in Cape Cod. We went fishing on the beach, clamming in low tide, and enjoyed the sites of downtown Chatham and Orleans. WHAT a fabulous weekend full of fun, friendship, brainstorming, and goal-making.
Fresh, hard-earned clams on the grill...

As I expected, coming home from the strategic planning meeting meant A LOT of work to be done here at the office! I'm working heavily on implementing a "cloud based" program for our files and documents which has proved to be quite the project.

As Mitch mentioned last week, we are also publishing online calendars and checklist sign-off sheets for our apartment turn-clean clients. I have been very busy with this new procedure this week-- making sure that all links work correctly, calendars and checklists are uploaded appropriately, etc. I have great hope that this online tool will help assist our clients in a very organized manner!

I have another busy weekend ahead. We are traveling again... but this time south to Kansas City for the Sprint Cup NASCAR race held at the Kansas Speedway. City Wide of Kansas City services the track and we are always excited to take part in the tailgate and fellowship of the sport-- and of course to see that Kansas City's City Wide crew is doing their part to keep it clean ;-) Just a little teasin' there, as their level of support is superb and they have been working at the track every day for the past two weeks to ensure that their crews are ready to go!

Shalee Shields - Administration Manager:

Well, I don't know about you, but I am absolutely LOVING this gorgeous weather that God's given us!  Those Indian summer days are so precious, especially when you can see the drop in temps just around the corner.  I've done as much as I could outside so that I could soak in a few more drops of sunshine before it's snuffed out for an extended season.

This week has been awesome work-wise!  We're working diligently to prepare for the start of some new accounts.  We love showing how we can be great assistants to their every need, and all of that assisting takes time and energy on everyone's parts to make sure it's done right.  From Diane making the appointment to the FSM and NM working to get the new start sparkling clean, it's a team effort to work on creating another satisfied customer!

The huge news for us on our family front is that we finally moved into our new house!  Everything with the inspection, paperwork and signing went so smoothly!  And last Saturday, we had friends galore show up to assist with our move.  We are truly blessed to have so many willing friends help us celebrate our new place, especially when you think that last weekend was so gorgeous!  We're in and we're working through some move-in kinks, but it's so wonderful to have 3 bathrooms and the ability to run the washer or garbage disposal whenever we feel like it!

~Your City Wide Team

Friday, September 30, 2011

Week in Review: September 26th - 30th

Mitch Brunette - Facility Service Manager:

Another busy week here in the South Metro! I took one day off last week and a building flooded-- Who knew I was that necessary?? ;-) That is my bit of mid-week humor. In all actuality though, a huge thank you goes to my night manager Eric who got right out there with our crew after receiving a text message to assess the damage. He contacted the customer letting her know the importance of getting everything extracted immediately, placing de-humidifiers on-site, along with air movers to get her building taken care. These extra immediate precautions prevent mold and further structural damage. With help from Greg and Eric and customer approval, we were able to take care of their site. It is great to know that I can communicate back and forth from the deer stand through emails and text messages a few times and know that things will get handled from that point on. Thanks Eric and Greg!

This week we rolled out a new online program for our turn clean scheduling that is a unique calendar accessible by each individual client so they can see what they scheduled with us, and on what day. It should be a great tool for us and more importantly for the client to assure all things needed are being covered!

Last weekend we finished a carpet cleaning job for one of our oldest clients. It is an annual job that was much needed. They had several spots that needed attention and the general areas themselves needed a bit brightening up. It was nice to see the carpets cleaned in time for winter so they don’t take a further beating on top of what was already there!

This weekend is a light weekend in the ways of extra charge projects in my territory. It’s the first time in a while that we have had so little going on so it is nice to breathe a bit, knowing that October is booked up with wax projects in our exam rooms, as well as carpet cleaning in the same clinics all month long.

Last weekend I spent time cleaning out our heated box deer stands up in Thief River Falls. During the day, we also worked on removing fallen trees and other scrap from our trails to make sure we are ready for the first week of November. We also checked out our trail cameras and saw several deer hanging out in the woods, so it looks like a good year is to come! In the morning and evenings I did get out to a different chunk of land that I have access to and got to sit with my bow. I saw 10-13 deer, but none were able to be taken.
I have yet to get my first deer with my bow, and who knows, maybe I will this weekend! Friday evening and Saturday morning I will be in the stand here in the outskirts of Stillwater where I hunt with a close friend each weekend from the middle of September until the end of the year. Then Sunday morning I will be attempting a reasonable time in the Twin Cities 10 Mile run. The marathoners will head out first and we get going behind them and hope for the best. Should be a descent run, and a busy weekend!!

~Your City Wide Team

Friday, September 23, 2011

Week in Review: September 19th - 23rd

Jarrad Nickolite - Facility Service Manager:
Everything is going real good here in the west metro! It has been a very busy week with a lot of administration work along with everyday business.

We have a few small projects going on right know that will be finished up by the end of the week. It seems like several of our clients have big events and important meetings scheduled for the middle part of next week. This means City Wide to the rescue! Our job is to ensure that everything looks spick and span with no worries to the customer. With the appearance and cleanliness of their facility off of their mind, they can focus on the big picture of having a successful meeting/event!

The first part of next month looks really busy for me and I'm looking forward to it. I have 3 new starts which is exciting and can't wait to meet with our new clients. Since starting in May, this will really be my first time staring a new account from the very beginning.... Should be exciting!

With the season changing, things will continue to stay really busy. Between plowing and pushing snow, keeping entry ways clear of salt and sand, and normal everyday scope of work things, it should be interesting and I’m looking forward to the challenge.

Last week Greg and I golfed in one of our customers golf tournament which was a lot of fun! We met some really cool people and finished the round at 3 under. I just about forgot to mention, that I actually fell into the "Swamp Thing" called the creek looking for my golf ball. A bit funny and entertaining at my expense, but we were able to finish the round. It may have affected my least that's what I'm going to say ;-)

This weekend is the end of cabin season and my fishing days are few and far between. Lana and I will be pulling the boat back home to be put in storage. I might even shed a few tears on the way home.

~Your City Wide Team

Friday, September 16, 2011

Week in Review: September 12th - 16th

Greg Mansfield - President:
This has been a very busy week for me here at City Wide! I serve as President of our Advisory Council and flew down to Kansas City for a few days. I had a great trip down and felt as if a lot was accomplished during our time getting together.

One thing I’m most excited about is that we’re looking at replacing and upgrading our technology programs already after only four years of use. It has served us well, but as our society and lifestyles are becoming more “on-the-go” we need more mobile and user friendly programs for our devices. Technology is a key factor in City Wide’s success. With our 24 hour complaint policy, we promise to reach out to you, solve the issue, and follow-up within a day. Having the ability to almost-instantaneously fix a problem because of our technology resources is extremely important to us. It’s amazing to look back and see how far technology has come in just a few short years!

As far as Sales are doing, I’m excited to hit the ground running this fall season. One project that the Facility Service Managers and myself are focusing on in the next few weeks is sending out updated information to all property management firms here in the Twin Cities prior to their yearly budgeting.

Joe Choplin, our Director of Operations from Kansas City will be in town October 13th through the 15th to visit some of our larger clients that he helped get going during the first days of the new-start process. Joe not only helps us in the operations phase of new accounts, but also forms relationships with those clients as well. No doubt he is excited to walk around and see that we’ve upheld an extreme level of service to those clients. Joe has one of the most keen pair of eyes set on building inspections that I know. Let’s hope we pass his test! ;-)

On a personal front, my bass fishing league is almost coming to a close. It sure was cold fishing out on the boat on Wednesday. With the experience that I’ve gained in my first season of bass fishing in this league, I’m already looking forward to next year’s season. I’ve learned a lot and have set goals to do much better next summer!

Unless you live under a rock, you’ve noticed the change in temperature this week! The frost on my vehicle that greeted me Thursday morning was a reminder that winter is coming!! Don’t put off getting your snow removal contracts set up as unfortunately, snow will be here before we know it.

Have a great weekend, everyone!


Mitch Brunette - Facility Service Manager:
Another entertaining week here in the South Metro territory. On Monday through Wednesday, I trained in a new crew at two daytime cleaning accounts. In the midst of all of that we completed a few other extra charge services and several apartment turn cleans as well.

With the school kick-off this past week or so, we have had a lot of extra effort and attention to detail going into our school accounts. Our school accounts always take a bit more time in the beginning to learn which rooms are heavier used than others and when you can get into certain classes based on schedules, evening classes and other various events. It has been good so far and we continue to get better at learning the rhythm of how thing are going to be for the remainder of this semester and through the year.

It’s getting cold already which means fall window cleanings need to get done as soon as possible. We have five window cleanings scheduled between this week and next week for one of our group customers, and I expect several others to come up soon.

Keep an eye out for the video Kelly filmed of me working on an epoxy coat project in a residential garage. Yes this is residential but it is the same process and end result in a warehouse, production area, manufacturing facility, restroom etc. Regardless of location, if you have concrete, then you can follow the same process and earn an effective result.

This weekend I am meeting my brother/sister-in-law halfway between here and Illinois where they reside. We ere heading to Wisconsin Dells to camp for the weekend and try and find some hiking trails. Have a great weekend, all. Lets go Vikings!?!? 1-1 would be great to see!


Shalee Shields - Administration Manager:
What a glorious week it has been!  Work has been fruitful and full, always a plus in my book.  Seeing results really helps that "I like to go to work" feeling thrive.

Diane has been out on vacation (not part of the reason that it has been glorious, by the way :)), so it has been a bit quieter than usual.  With Kelly in one office, Dick in another and me in front, we only talked when we had questions or were in passing.

And though I am quite mournful with the passing of summer, I am slightly anticipatory of the delights that autumn only has to offer!  Apple picking, hay rides, the array of colors in the trees, cooler evening perfect for soups and stews... yes, there are some refreshing changes in our future!  (Coats, hats and gloves?  Not so much looking forward to the return of them.)  Maybe our family can do more of this sort of thing this fall!

Oh, and we're 10 days away from closing on our house!  The excitement is mounting, as well as the need to pack.  We're so looking forward to more space and meeting our neighbors!  We hope to forge some wonderful and welcomed relationships with those who are near us.  We've missed neighboring.


~Your City Wide Team

Tuesday, September 13, 2011

Hard Floor Auto-Scrubbing Demonstration

City Wide Maintenance can be your go-to company for any building maintenance need, as shown in this week's video from our Facility Service Managers. In this video, Mitch shows how he went above and beyond to provide a solution for hard floor care for one of his clients.

One of our clients was having a scheduled visit from their corporate executive team and wanted the freight dock and warehouse floors to be cleaned up a bit. After discussing their needs with the client, Mitch knew that City Wide could easily be the dependable and skilled solution for our client.

With Mitch's expertise in hard floor care projects, along with the right crew and auto-scrubbing equipment, City Wide transformed the once greasy and dirty floors into a very impressive and clean warehouse.

Click on the video below to see how amazing the warehouse hard floor turned out!

Hard Floor Auto-Scrubbing Demonstration from City Wide Maintenance of MN on Vimeo.

~Your City Wide Team

Friday, September 9, 2011

Week in Review: September 5th - 9th

Mitch Brunette - Facility Service Manager:

Coming back from Labor day to a very busy week here in the south metro! This week I’ve been busy working on a smaller painting project on Tuesday morning and Wednesday until completion. This project helped make the main entry vestibule look much better at one of our properties, and we painted an office that has long had multiple colors including white, green, and PINK all in one room. It was a very nice update for the client and it looks great!

This week we also started to prepare for one of our busy months full of floor care projects (carpet cleaning and floor waxing of exam rooms) and also a few fall window cleaning projects. Three of our large group clients have us handle several things for them and they all fall very closely together on the calendar since everyone wants their floors prepped and ready to be maintained for winter. Similarly, come Spring time, they all want their floors cleaned up and looking great throughout spring, summer, and fall. These project sure keep us busy and we’re happy to assist our clients!

This coming weekend I am helping my brother-in-law with his first garage floor epoxy job. This isn’t so different from some of the epoxy coatings we do in our clients’ buildings to make concrete work spaces look better. I might video record some of the process-- Especially in the preparation portion which is the most important part. Many people just try and clean the floor with a power washer and paint on the epoxy. The key parts they miss are degreasing with a deck brush or appropriate machine, clean rinsing the floor, acid etching the floor with a phosperic acid or other appropriate acid, and then letting the floor thoroughly dry prior to application of the 2 part epoxy roll on paint.
Since I have the equipment out and working, I figured I would do my own garage as well. I will certainly take pictures and hopefully get some good video of the process for the blog. Wish us luck!

Shalee Shields - Administration Manager:
Well, another week has come and gone.  I don't know if it's me getting older or else I lose track of time, but time is just whizzing by me at an accerated pace!  It probably helped that Labor Day was this week too...
We had a great week here in the office!  It's nice to have the fall rhythm work it's way into the routine.  Snow bids, new cleaning opportunities and window washing bids are being created and distributed as I type.  I can't believe it's time to even think about snow, especially with the high of 80° today, but it will be here before we know it (says she with a tear in her eye).

This week, the kids started back to school.  It was a love/hate moment for both of them.  They wanted to see friends and make new ones, but if they could do it all without the side business of school, they would have been MUCH happier!

Our son started 6th grade and he did so in style!  (He loves Phineas and Ferb!)  So far, he likes his classes and his favorite is Math.  Oh how I hope that love of numbers continues and flows into other things like science, music and art!
Our Agent J!

My husband and I took a break from all the house details/dreaming and we joined our friends Sergio and Heidi at the Twins game on Wednesday.  What a blast those two are!  I love their joy of doing things together and the beauty of sharing their passion for the Twins with others!  The biggest pluses were that the night was stunningly beautiful and the Twins beat the White Sox, 5-4.  My winning aura continues to permeate the players' abilities on the field!

~Your City Wide Team

Friday, September 2, 2011

Week in Review: August 29th - September 2nd

Mitch Brunette - Facility Service Manager:
It has been a busy, busy week in the south metro as well as in the apartment community for move-ins and move-outs! We have been all over town completing turn cleans at various communities each day, and on Thursday this week we completed 41 turn cleans in one day! It took 15 great cleaners and a few managers to accomplish this. This is the second year in a row that we have completed this project with all the students moving out and new ones ready to move in the next day. The work alone is challenging enough, but you have to work around certain timelines of when individual units are available, when people are transferring out, and also having to work around painters and carpet cleaners/installers! It’s one busy project!

Next week is going to be very busy with schools kicking off in full force. We service several different types of schools in the Twin Cities. Over the summer we have either had light cleaning duty allowing us to complete extra work and very detailed cleaning, or they were shut down and we are just picking back up to begin the year. One of the schools we have partnered with for over 3 years and have had a great relationship from the start. Another one of our schools is new and this will be our first year with them, we look forward to a long lasting relationship here!
Over the month of August we covered several different projects including diamond pad refinishing a worn out terrazzo entryway floor for a large condo client. The customer absolutely loved it and couldn’t believe that it looked nearly like new again!

We swept and scrubbed the floor of a freight dock in preparation for a visit from the CFO of our client’s corporation. It went very well and I took a video of that. Kelly will load that video up in the next couple weeks so you should be able to view the before, during, and after results of the floors cleanliness.

Other projects included some window cleaning, painting, pressure washing, and I’m sure many more things to help our customers out with their site.

The Labor Day weekend is welcomed with open arms! I had a nice 3 day weekend last weekend to help setup my sister-in-law’s wedding down at the farm. The wedding and reception was incredible! This weekend several old and new friends and I are headed off to our annual camping tradition in Cloquet, Minnesota (that’s pronounced CLO-KAY, not CLO-KET, despite popular inter office thought) This is the same campsite I have visited for nearly every year of my life at least twice per summer if not more. I’m looking forward to the time away and hanging out with all of our newlywed friends from this summer.


Jarrad Nickolite - Facility Service Manager:
Things have been pretty busy here this week in the west metro. We were able to finish several wet burnish and carpet cleaning jobs this week for one of our bigger customers. We will be completely rapped up with this by the end of next week.

Now that summer is almost over, we’re looking ahead to winter here at City Wide. This means that we are starting to prepare for snow removal and I was able to submit my first snow removal bid to one of our customers. I can't believe how fast the time really goes! It feels like yesterday was spring time.
Wednesday evening Greg and I fished in a bass tournament and realized we have a lot of room for improvement. We caught some fish and placed in the top 10 which is not bad considering how tough the competition really is.

I would like to wish Greg and Eric a HAPPY BIRTHDAY and hope they have a good holiday weekend.
This weekend Lana and I will be taking a few extra days over the holiday weekend to spend some time at the cabin before it's all over. We plan to do some golfing and fishing. Should be a great weekend!


Shalee Shields - Administration Manager:
Well, it's been another fast and furious week for me at work.  It seems as if I were just grumbling about it being Monday again!  :)

We have been working hard with our clients and potential clients on the snow and ice management that we offer.  I know!  Snow!  I can't believe it is already to the stage were we need to even think about snow and ice!  We only just started having summer...  (sad face)  But it's better to be prepared than to get caught with nothing in place and suddenly we have snow in October.

This week marked new chapters in our lives at our house.

First, we celebrated Taegan's 15th birthday.  (She turned 15 in July, but since she was away all summer, we had to do it when she returned.)  She had an outdoor party (Thanks God for the great weather!) and then we hit FMSC for a packing celebration!

We were blessed like crazy with sports this week! Since Jarrad couldn't go to the Twins game on Sunday, I took this girl to it.


We saw this site where the Twins beat the Tigers 11 to 4! My girl said that she would definitely go again.  That is a HUGE step in the right direction with her and sports!
Our son has been preparing for Middle School.  Where on earth has the time flown?! He is ready for it.  I don't think he's too nervous because he is just going with the flow.  Come to think of it, neither am I.  He is a good kid and has the ability to adapt.  I think he'll be just find.

I took off Wednesday to go to the fair with the family.  We even took our daughter's boyfriend!  It was a total blast, and I, for one, will never attend the fair on the weekend again.  It was AWESOME to have the place almost to ourselves!  We had no lines for anything... the only problem is that we didn't have enough "wait time" to let our food settle so that we could put more down our gullets!  :)

Finally, last night, thanks to the generosity of Mitch, Paul and I headed to the Vikings game to watch them skunk the Texans, 28-0!  (Notice that the teams win when I'm there?!  Someone needs to buy me season tickets if they want winning club... I'm just sayin'!


~Your City Wide Team