Friday, August 26, 2011

Week in Review: August 22nd - August 26th

Mitch Brunette - Facility Service Manager:
Another busy week here at City Wide in the South Metro. I have been all over town this week making extra visits each day and working from my laptop in the car to get as many inspections in because I am off this Friday for my sister in law’s wedding. Lots of projects to talk about here this week.

We completed two major carpet cleaning jobs totaling approximately 1.4 acres! One was a very difficult project at an apartment complex we clean. The normal stains of spills, garbage bag leaks, dirty feet tracks were no issue. The issue was the dreaded tar. We found that when they completed a new asphalt project a few weeks ago they brought a lot of it in on their feet and tracked it heavily and deeply into the carpet. We tried 4 different methods of cleaning it with 3-4 different degreasing chemicals that wouldn’t even touch the tar! We ended up using a surface manual application solvent that was able to cut the tar, then steam clean past the spot. This took a lot of time at each entry but the customer very much appreciated it.
Another major carpet job we did in Apple Valley we have cleaned twice a year for the last 3 years now. it’s a very large project that takes the weekend to get done with 2 trucks running, and different methods to attach the various spots and traffic patterns throughout the facility. I had another very happy customer coming in on Monday morning this week.

I'm working on submitting a large parking lot proposal to get done last minute here before we run out of acceptable weather. We are hoping to sealcoat their lot, restripe, infrared heat and patch several areas, and possibly rebuild an access ramp to one of their dock doors for roll in and forklift access. I hope we get a shot at that. If we do, it will be a very quick setup to complete by mid September.

This weekend as I mentioned above, my sister-in-law is getting married. I am very excited for this event because all the people from Louisiana that I visit are going to be up here to see a bit of what Minnesota has to offer! The wedding is taking place at my in-law's farm where my wife and I had our wedding so it will be fun to see a completely different style and type of event at the same location with 60% of the same people attending. Cant wait to head down Thursday night to help setup for the big da and to play some golf inbetween.


Mark Josephsen - Night Manager:
After a week of vacation it was good to get back to work and return to civilization. This week we completed a round of carpet cleaning, wet burnishing, and viper grout tooling at several accounts. I am always amazed to see the results of a viper tooling job! We cleaned some of the dirtiest showers in an industrial building this week and the results were fantastic. If you have grout that needs to be cleaned I highly recommend using this service. I hope everyone has a safe and relaxing weekend. I will be fishing and playing some golf.

Shalee - Administration Manager:
Another week has flown by, and what a gorgeous one it has been!

Monday started out perfectly with a make-up golf day for BOMA.  The weather, the atmosphere, the fun... it was an absolutely perfect way to begin the work week.  Kelly was a wonderful companion again.  I love her humor and her ease with the long hours and meeting new people.

The rest of the week flowed well.  I had a couple of work from home days because my son had the first of several back to school meetings and my daughter had a serious dental appointment for her braces.  (She was begging to bake artisan bread that day, but I kept telling her that her teeth would hurt and she wouldn't be able to eat it.  She grudgingly said that she wouldn't make the bread because "her teeth would NOT hurt that much!!", but I have to admit that I had a tiny bit of satisfaction when she walked out of the office and sheepishly said, "My teeth really DO hurt."  Ahh, the joy of being correct with a teenager!)

This weekend we're attending two birthday parties - one for our friend and another for our daughter.  She turned 15 in July when she was at the Grand's house, so we're trying to get her celebration in now that they're home for good!  We'll be eating walking tacos and cupcakes at a Lebanon Hills park and then we'll shoot over to Feed My Starving Children for a working birthday party.  She loves that place; it's great knowing that you're having fun and helping people!


~Your City Wide Team

Friday, August 19, 2011

Week in Review: August 15th - 19th

Jarrad Nickolite - Facility Service Manager:
Everything is going well in the West Metro this week! I was able to set an appointment for a facility walk with Greg on Wednesday so that was pretty exciting. The meeting went really well, so hopefully they decide to use us. I know we can really help them out!

I have been pretty busy trying to line up and schedule in-contract floor care and carpet cleaning for a few of our clients. The floors in these facilities will looks so much better once the projects are completed--  The hard floor care will bring back the shiny finish and the carpets will look and smell fresh and clean.

Earlier this week Greg and I fished in an evening Bass Tournament and placed 3rd. The fish were a bit tight lipped but we were able to pull out 2 fish late in the evening fishing near the docks... Pretty cool!
This weekend Lana and I will be heading to the cabin. I bought a new boat earlier this week so I'm really excited to get it on the water and do some fishing.


~Your City Wide Team

Monday, August 15, 2011

City Wide Tips & Tricks: Caring for your Carpet

Carpet is a great investment, but only when cared for properly. Vacuuming everyday and spot cleaning spills is necessary. You will also need to get your carpets cleaned occasionally to keep your carpet looking new.

In this month's video, we'll discuss how to keep your carpet from looking like a spotty mess with proper preventative care and periodic carpet cleaning.

You may not want to foot the bill for a cleaning crew, but renting a rug doctor isn't going to get the job done. Irreversible mistakes can be made when people try to clean carpet themselves and replacing carpet is even more costly. Our trained professionals have the knowledge and the tools to attack specific stains.

~Your City Wide Team

Friday, August 12, 2011

Week In Review: August 8th - 12th

Greg Mansfield - President:
Well it has been a busy week here at City Wide as Kelly and I arrived back to Minnesota from our trip to Mexico. We were lucky enough to take part in my best friend's wedding which was held at the amazingly beautiful Barcelo Maya resort down in the Riviera. It is always a little hard to come back to the "real world" but it has been a very busy week which is helpful with the transition!

I've primarily been busy with the set up of a few new accounts which are two large office properties here in the Twin Cities. We're slated to start the account in September and we're all very excited about the new clients!

On Wednesday, the whole City Wide team enjoyed a day out on the lake in celebration of a fantastic 2011 so far. We rented a launch boat on Mille Lacs and had a great time enjoying the beautiful weather, great company, and the exciting fishing. It was very nice to get out of the office and spend time with one another outside of the rhelm of work.

This week we also nailed down the details for our Performance Group Convention which is being held in Boston this fall. It is always exciting to get together with a few of my best colleagues in City Wide (as well as friends) and brainstorm ways to continue growth and success. I may or may not come back to Minnesota was a "bahh-sten" accent ;-)

Have a great weekend, everyone!


Kelly Mansfield - Business Development:
Like Greg mentioned above, this week has been all about transitioning back into the work world after enjoying Mexico for a week. There has been a lot of excitement and work to be tended to this week, so the transition hasn't been too hard!

Since I don't have much to report from my corner of the office, I'm in charge of giving the "play by play" in photos from this week's Celebratory Fishing Outting.
Mark caught his first fish EVER!
Shalee caught a crawfish TWICE!
It was very feisty and wanted to fight...

Mark, Tyler, and Steve enjoying the day out of the office...
Jarrad, Greg, and Jim fishing away...
A few rain clouds rolled through and we were lucky enough to see a pretty fabulous rainbow on the water. It was amazing!
It must have been the luck of the Irish because Shalee then caught two really big small-mouth bass!
Eric was the only one to catch a walleye!
Tyler pulled in a really nice small-mouth bass...

And then Jarrad pulled in a show-stopper-- a 6 pound small mouth bass!
This fish was HUGE!!!
Of course Mitch couldn't let Jarrad "steal" all of the attention... he promptly pulled in this monster perch ;-)
The night was absolutely gorgeous. Check out some of the scenery on the lake!
Overall it was a GREAT night. Thanks for all who came out to celebrate a year's worth of hard work, perserverance, and dedication to City Wide! :-)


Mitch Brunette - Facility Service Manager:
What a busy week here in the South Metro, I cannot believe how fast everything flew by! We have been doing a lot of apartment turn cleans this last week. They take up a lot of time to check completed work and verify that it is done properly. Also I have spent a lot of time on a newer client’s site making sure that the regular daily work has been getting done properly since it’s a unique property and has some areas that need a little more attention than others.

This week we also did a Diamond Pad floor finish in NE Minneapolis at a very nice condo association lobby. When we were done the customer emailed me that that the “Floor looks like it was just installed!” which is the #1 compliment you can ask for. This is a unique floor process that we offer that no one in town offers. It brings out the true shine in the floor and requires minimum maintenance in the future once it is complete.

I’m sure several people are going to post about how awesome our fishing trip to Lake Mille Lacs was on Wednesday afternoon! It was really nice to get out of the office and hang out with co-workers and to catch fish on the water on a beautiful night! Captain Ron took great care of us and there were records set… Mark caught the first fish, and HIS FIRST fish ever which is quite entertaining, Shalee caught the her first fish along with a couple crawfish. I caught the smallest fish…a 4” perch and Jarrad caught the monster of the sea a giant small mouth bass. Great trip, left us a little tired come Thursday morning but it was all worth it.

Looking forward to the weekend here. I’m heading to the range with a friend of mine to shoot our rifles a bit and do some skeet shooting with his shotgun (something I haven’t done in a while). My wife is hosting a bachelorette party on Saturday for her sister and all of her friends so around 9pm I get to be the lucky driver cruising the ladies around town along with my co-pilot and 10 day old newly-wed buddy Matt. Should be an entertaining weekend!


Jarrad Nickolite - Facility Service Manager:
On Tuesday we had a couple of big cleans going on, including another 30,000 square foot auto scrub job. One of our customers had some very important people flying in from Chicago to look at some of their properties. I’m really glad that we were able to help them out! I have to thank our crew for working some late hours to make this all happen!

On Wednesday morning I got a call from one of our clients saying a building next to theirs had a water pipe burst overnight and that they needed emergency water extraction. Thankfully we were able to get all the water sucked up and dried out by 10:30am! It is instances like this that really show our clients how valuable City Wide is to them. They were very grateful for us getting out to help on short notice.

Wednesday was also a great day as we all worked until noon and then headed up to Lake Mille Lacs for the First Annual City Wide Walleye launch which was a blast!! I have to give a big thanks to Greg and City Wide for putting this together, for all of us. I think everyone caught a fish and had a real good time. Lastly, I want to thank Shalee for letting me cast my line in her “sweet spot” because I ended up catching a 6lbs smallmouth bass out of the deal, the biggest bass I have ever caught! I took it to the taxidermist Thursday morning and when it's done it will be hanging above my desk in the office for everyone to see.

This weekend should also be fun. Lana and I have a couple of friends coming up from Nebraska to join us at the cabin.


Shalee Shields - Administration Manager:
What a great week!

The weather has been absolutely fantabulous, which is great because soon enough, it will be too cold again.  I feel that I'm missing out on so many opportunities to soak up the rays.  I know I'll need those memories to help me through the oh-too-soon chills that will be here soon enough.

On Wednesday, I went with the company to our first-ever fishing voyage.  What a blast!  We could not have petitioned God for a better day.
I had never fished before, so I was set to fail miserably... However, I was one of the top contenders in catches (3 small mouth bass fishes and 2 little crabs) and if you add the inches together, I caught the most inches of fish!  Not bad for a newbie... Don't worry.  I expect to never catch another fish again...
It was an absolutely amazing day.  The fellowship was fun, the lake was calm and the views were breathtaking.
On a personal note, we finally found a house!  After being here over a year and a half, we found a place that we can't wait to call our own.  And the best of all?  It's not a split entry!  We expect to take possession at the end of September, so it will be great to be in the house before winter hits.  (I hope!)


~Your City Wide Team

Wednesday, August 10, 2011

Restroom Inspection Demonstration

Check out our latest video, starring Tyler Facility Service Manager. In this video, Tyler shows how our FSMs are your eyes and ears at your facility. During their weekly inspections, our FSMs walk through your facility looking for any areas needing attention or any issues that need to be remedied.

In this particular video, Tyler shows what he is looking for when inspecting your restrooms. As you will see in this video, during our Facility Service Managers' weekly inspections, they are committed to searching any area with a critical eye for any areas that we can improve upon!

Restroom Inspection Demonstration from City Wide Maintenance of MN on Vimeo.

~Your City Wide Team

Friday, August 5, 2011

Week in Review: August 1st - 5th

Shalee ~ Administration Manager
Another summer week has shot by me too quickly!  My lands - it's August, and the MN State Fair is just around the corner... I can almost taste those funnel cakes, pot roast bowls and fried everything on a stick! 

This week, I have enjoyed this glorious weather, though not enough.  I really should have convinced my husband to go for a hike. I know that these wonderful temps won't last forever, so I need to absorb as much as I can until it completely hibernates for another 6 months.   I have a feeling that a lot grilling is going to be in my future too...

Greg and Kelly have been out this week, celebrating the marriage of a couple of good friends.  I sure hope that they are having a spectacular time there and come back refreshed and content.

On Monday, Mitch and I tried to man the tent at the BOMA golf event, but after sitting in a torrential downpour for about 3 hours, they finally called it.  It was a waste of a day, but I really enjoyed getting to talk to Mitch that long!  He's pretty good company (for being a young punk).

I celebrated the fact that my husband is still married to me after 19 years!  (He would say the same.  :) )  We visited Red Wing and stayed in a fabulous B&B called The Golden Lantern Inn.  It was perfect in every way for us!  I highly recommend that you visit it as the house was gorgeous, the bedding magnificantly comfortable and the food très délicieux!  Tell them that Shalee sent you.  I'd love to have a free night if y'all go and tell them that I sent you!

We also enjoyed Rusty's Red Wing River Ride where we viewed many eagles in their natural habitat.  The day was perfect for that trip!  We also visited Rudy and his winery at the Valley Vineyard where the wine was tasty and the people friendly as can be!  It was a fantabulous weekend all around and I'm just very happy that I get to experience it with my wonderful man.


Mitch - Facility Service Manager
Busy week here in the South while Greg is on vacation we have LOTS going on! 

Shalee and I got rained out of a golf event however that didn’t stop us from parking ourselves under our tent at hole 7 waiting anxiously for the rain to give up and the first golfer to come.  They never came, they called it off 3 hours later, oh well. 

After we wrapped that up I ran out in to the field to go check up on several things including a strip and wax job that was done covering approximately 6,000 square feet of hallways and break rooms throughout one of our oldest customers buildings.  Then I shot out and checked on a broken rest room stall partition door and tile repair that I had getting done for one of our clients.  Somehow the door simply fell off the pegs that held it in place, and it cracked 3 wall tiles on its way down.  We were able to fix the door for match the tiles as best we could find from our local tile shops, and install those so they had a normal looking rest room again. 

Other items this week… we have been very busy helping one of our apartment complex customers get ready for their National Night Out or Night to Unite events they had going on at their respective facilities, we were not there personally but did get our names out there by donating gift cards for them to raffle off to their community of residents.  It sounds like the events went very well at the ones I spoke with today, so congrats to them!

In outside of the office news, I have been incredibly busy and out of town EVERY weekend for the last 5 weeks and am thoroughly excited to be home in town this weekend with no major plans.  I will be stopping out to check in on a client of ours that has 3 banquet events occurring on the property and just helping make sure everything is setup right on our end, and that the main entries to the buildings are clean and ready for the next event. I hope to make a quick trip down to Owatanna to get some new arrows cut for my bow so I can start practicing since bow season opens in about 6 weeks!

Last weekend two of my best friends got married, and it was quite the celebration out in the heat in Wisconsin.  We were at St Croix National golf club which is a very nice course from what I’ve seen, however the heat was incredible at about 92 degrees with tons of humidity…it was hot standing up there as a groomsmen but worth every bit to be part of the special day and celebrations. 

Catch up with you all next week!


Jarrad - Facility Service Manager
Everything is good in the West Metro! 

My Monday started off pretty crazy….I believe I was in a tornado in Plymouth

I had just finished up visiting one of my account and the wind and rain was blowing so hard I decided I would wait it out for a bit in there lobby before I ran to my car.  I sat there for 10 minutes and it wasn’t letting up any. The wind and rain was blowing from the west pretty hard and all of a sudden it switched in an instant and started blowing from the east.  It was raining and blowing from the east so hard you couldn’t see 3 feet in front of you.  All of a sudden the power went out in the facility and it was over.  I looked across the street and noticed a very large tree had blown over and knocked down the power lines and a transformer which was laying in the street blocking the entrance into there parking lot, the power lines actually started the tree on fire.  There were several people watching this by now and a few people had called the fire department.  I thought to myself if I don’t leave now I will be stuck here the rest of the day…

I still had a bunch of stuff to do and then I saw a Jimmy Johns delivery driver pull into the entrance and turn around.  This was my opportunity to get out of there.  I ran to my car and pulled out of the entrance being very careful not to run over a power line.  As I heading up the street there were trees laying all over in the street so I had to hop the curb to get around them.  I had taken the next available right and headed down the road only to notice more tree’s blocking the road, I dodged those and pulled up to the street light…of course no power to the street lights.  So I thought lets try this one last time, I took the next right and headed down the hill only to spot a river running over the road so I had to turn around.  To make a long story short, I was able to find my way out of there taking a bunch of back roads and continued on with my day. 


Other then that, we have a pretty large extra charge project coming up this weekend.  We are auto scrubbing 60,000 sq feet of concrete in a warehouse and stripping and waxing there VCT tile floors and doing a bunch of miscellaneous cleaning.  Should be a real good project!


Tyler- Facility Service Manager
The past few weeks at City Wide have been pretty exciting with the new sales process we the FSM’s are implementing. So far in a few weeks I’ve set 3 appointments to meet with potential customers and provide them with a quote for cleaning. I’m hoping to land a few contracts over the next month. About 4 or 5 years ago I sold websites for another company and have used the knowledge gained from that position with the new sales project here at City Wide.

We’ve also started 3 new accounts in the north this week. A day clean that involves some parking lot cleaning, a medical building where I started a new Service Provider and a packaging company up in Fridley. So far everything has started without a hitch. I most excited about starting the new Service Provider in Champlin. They are very excited about growing their company with us and plan to have a long lasting relationship with CityWide. That sort of enthusiasm gets me excited!

I’m getting excited for the upcoming football season. It should be interesting with all the moves team’s have made, especially with McNabb at the helm for the Vikes. I’m hoping the Twins can put something together here towards the end of the season to make a push for the playoffs. The fall just isn’t as fun without knowing your home team will be playing post season baseball… Otherwise this summer has been pretty good. I’ve been racing a lot of motocross and playing a lot of golf. Can you tell, I like to be outdoors!


~Your City Wide Team