Tuesday, December 30, 2014

Week In Review: Dec 29th - Jan 2nd

Jarrad Nickolite: Facility Services Manager

Hello from the West Metro:

I hope everyone had a great Christmas and happy new year!

Once again, I am very busy!  This seems to be the trend for all, here at City Wide.  There has been a great variety of things going on each and every day.  I don't foresee that changing in 2015 either.  The first week in January we have several facilities starting in my area!  I believe the same thing goes for Tyler and Kirsten.  Our sales team does a marvelous job at bringing on new business!
In addition to the new accounts, I also have a large vacancy clean coming up in Shakopee.  This is a larger scale office space with a 100,000 sq ft warehouse.  We will be detail cleaning the space, extracting all carpets, strip/wax of VCT floors, strip/seal of all ceramic tile floors in the restrooms, high dusting of duct work in the warehouse space and sweeping/auto scrubbing the floors.  Cool project to kick off the new year!

I would like to welcome our new night managers, April and Vanessa!  April will be working with me as well as the new FSM, Alex, in the North West territory.  Vanessa is working with Tyler in the North East territory.  Glad to see our nightly operations team growing!

My weekends moving forward will consist of organizing my fishing tackle, restringing fishing poles, and planning for this year's upcoming fishing tournaments.  All the planning and preparation takes a lot of time.  My first event is March 12-14th on Ross Barnett Reservoir in Ridgeland, Mississippi!

Tuesday, December 23, 2014

Week In Review: Dec 22nd - 26th

Mitch Brunette: Director Of Operations

This hit or miss weather has winter off to a very unique start, typical for Minnesota!  Our snow removal began quickly and then came to an abrupt halt with the recent warmer temps.  There have been a handful of evenings that melted snow has frozen overnight and required some attention, but for the most part, the truck/salt/shovel crews have had a light start to the season. 

We have had a busy few months and January will continue to carry that trend!  We are bringing on a significant group of new accounts on the first of the year, which will require all hands on deck from everyone on our team! We will need to ensure that we are giving them the help and attention needed, to get off the ground quickly. 

Speaking of our team, I am very excited to have 2 new Night Managers with us, as well as an FSM that is starting next week!  April is our new night manager for the NW Metro and is off to a great start in her first few weeks.  She is now ready to start taking over the territory.  Vanessa is our new NE Metro night manager and she is off to the races there, as well.  Vanessa is beginning to fully take over the route, as Jose becomes more of an additional help/flex person for us.  Alex will be our new NW FSM, who will be joining us on Monday.  He is very excited for the opportunity to give that route the attention it needs and to be able to grow long-term.

It has been a busy season for myself, inside and out of the office.  In the blink of an eye, Christmas is here!  Fortunately for my wife and I, we don’t have a ton of shopping to do, so we can focus on getting the house in order and getting to our destinations for Christmas.  Aside from all of that, I went ice fishing with Aaron Bowen a couple weeks ago.  We caught a bunch of sunfish and one large mouth!  Happy Holidays everyone!


Friday, December 19, 2014

Week In Review: Dec 15th - 19th

Andrew Chapman: Sales Associate

Once again, I start by saying how busy everyone is at City Wide.  We typically have our hands full with the season’s changes and new accounts coming on, but right now has to be the busiest we’ve ever been.  The winter weather (and SALT) always brings a lot of changes to our buildings. Our FSM team does a great job at making sure those changes are managed properly, so our customers don’t have to worry about it.
 Outside of our constant fight with Minnesota winters, we have a record amount of new accounts starting on January 1st.  This is exciting for everyone involved, but also demands a lot of additional attention, to guarantee all of our new customers have a seamless transition.  Customers from a variety of industries have decided to choose City Wide going into 2015, from Banks to Medical Clinics to Retail Centers. 
Even with all the additional work we’ve had this December, the Sales Team was still able to find time to have fun.  Tyler Olson and myself went to Dave and Busters after a long day of work, which really brought that inner child out of both of us (as you can see).  We may have gotten a little too competitive over the games, but when we walked out of there with a big teddy bear for Tyler's daughter, I think everyone was a winner!  Happy Holidays!

Friday, December 12, 2014

Week In Review: Dec 8th - 12th

Kirsten Engels: Facility Services Manager

Hi from South Metro,

Over the past month, we have been super busy at City Wide! In the winter months, we have to take a different approach to cleaning our facilities. The traditional neutral floor cleaners, typically used to clean hard floors, are ineffective this time of year! To combat that, our crews gear up with a chemical that has a specific PH, which breaks down and neutralizes salt.  This is very effective at keeping our customers' floors clean.

Last week, all of us FSM's went out to play virtual golf at Bunker Hills. It was a scramble; Mitch and Tyler vs Jarrad and myself. Surprisingly, Jarrad and I were not the best scramble team but we sure did have a blast! Next year, I know we will take them!!

 I hope you all have a wonderful holiday month and are able to enjoy some time with your families!!

Friday, December 5, 2014

Week In Review: Dec 1st - 5th

Tyler DuBord: Facility Services Manager

Brrrrr!! It’s been a cold start to winter in Minnesota! Unfortunately, I’ve already come down with a cold and have been under the weather for a few weeks, yuck! Hopefully this is it and I will be immune the rest of the season. I won’t get my hopes up though.

Our busy season has arrived and is in full force! We are currently providing a ton of carpet cleaning and wax work throughout the entire metro, getting floors cleaned and protected for the long winter ahead. We find that most customers choose to have their traffic area carpets cleaned during the fall and all carpet space cleaned in the Spring. This saves a bit on cost and focuses more on cleaning the heavier used and higher soiled areas. If you have not yet cleaned your carpets this fall/winter, please consider looking at a bid. Regular cleaning will prolong the life of the carpet.

As Mitch noted in a previous blog, we are currently searching for a few operations positions to help manage our growth. It’s an exciting time in our company history, to have the ability to add to our growing team and welcome on new challenges & opportunities for those passionate about the business.

Hope everyone has a great holiday season and stays warm!!


Wednesday, November 26, 2014

Week In Review: Nov 24th - 28th

Jarrad Nickolite: Facility Services Manager

Hello from the West Metro:

 Winter is here!  I hope everyone has partnered with a reliable snow vendor for the remainder of the year.  If you happen to need help with your property, feel free to reach out to your FSM.

 Things are still running steady on this side of the city.  We continue to bring on new business and new customers.  Our office is continuing to grow as well.....which is great for the operations side of things!
Tyler, Kirsten and I are staying busy with a large floor work and carpet cleaning project that will wrap up at the end of December.

I also have a few other projects going on myself, which consist of patching and painting walls in private offices/conference rooms.  Additionally, I have a large warehouse power washing job going on, in which we are washing concrete walls that are 32' tall and totals 300,000 sq ft!  We rented 2 scissor lifts to complete the scope of work.  Pretty cool project to be able to do!

 I would like to say Happy Thanksgiving to all and safe travels.

Friday, November 21, 2014

Week In Review: Nov 17th - 21st

Mitch Brunette: Director of Operations

I’d like to begin by stating that fall came and went all too quickly, but we’ll make it through as we always do!  We’ve been launched abruptly into winter cleaning practices with special chemicals to eat up the salt on the hard floors/rugs leading into our clients lobbies. We're also using special chemicals that don’t freeze to clean the front windows, streak free, at our buildings.  On top of all that, we starting plowing a few new lots this year. We have been working with our drivers and clients to ensure snow is put where they want it.  Additionally, we make a point of applying the right applications of salt, to ensure the safety of their employees and visitors.

A continuing large project of ours is, the floor care for a group of our facilities that began in early October.  This project will run through the end of the year.  We are scrubbing and recoating tile flooring, machine scrubbing vinyl and ceramic floors, and cleaning carpet...lots of carpet!  It’s a big project to handle, but our crews are up to the challenge! Our night managers are investing their time, making sure the crews know where all the work should be completed and what the clients' expectations are.  A big thank you to Steve, Aaron, Tyler, and Jose!  -These guys are out there at night, making sure those projects run smoothly and the buildings are secure/alarms are armed.

We are very excited about adding 3 more people to our team, and we are on the hunt to fill the positions!  We are looking for an FSM to run our NW Territory. They will also be trading off accounts from Jarrad, Tyler, Kirsten and myself, to make a nice group of accounts managed up in that quadrant of the metro.  We are also working to bring on two more Night Managers to run the North metro.  They will be a big help in dedicating more time to our buildings at night, from a territory management standpoint.   With their help, we will be working on key items that keep our customers' buildings clean/organized and projects running smoothly.
Outside of the City Wide world, I’ve been traveling a lot recently.  -Some for work and some for fun.  I’ve put a bunch of hours in at the stand, hunting for the last few weeks and still have some work to do!  I am embracing our new snow and I am anxious to get out on my new cross country skis! I'll be brushing up on my skills, so I can hopefully keep up with Tyler Olson one day!  Hope everyone enjoys the winter weather and has a Happy Holiday!

Friday, November 14, 2014

Week In Review: Nov 10th - 14th

Tyler Olson: Sales Executive

It has been a very busy/exciting last two months for me!  At work, we have been adding many accounts, specifically a large number of medical clinics for one of the main providers in town.  This kept both the Sales and Operations departments moving for most of October. 

At home, my wife and I recently welcomed our first baby!  We had a little girl, named Millie Joy Olson.  She was born on September 8th, which makes her almost 9 weeks old already!  So far, this has been a great experience for us!  It is so fun to watch her grow and learn so much in this first 2 months of life.  Millie took me away from work for about 2 weeks in September, but she was worth every minute!

Beyond that, I am getting very excited about cross country ski season that is finally upon us.  Although I had to drive all the way from south Minneapolis to Elk River, I managed to spent 2.5 hours on the snow earlier this week with a group of very good elite skiers.  I have and will be training for a number of big races this year, including: the American Birkibeiner (largest ski race in North America) and the US National Championships. 

Hope everyone has a great upcoming holiday season!



Friday, November 7, 2014

Week In Review: Nov 3rd - 7th

Kirsten Engels: Facility Services Manager

Hi from the South Metro!

Winter is approaching and that means the snow is on its way! The last couple of weeks, we have been focusing on getting our snow plowing accounts ready. This year will be the first, plowing for some of our current customers.  It's always great to be able to provide additional services. We are here to help out with any facility needs and snow is definitely one of them!

This past week, we had a fun company event where we got to play corn hole in the office. There is a trophy that goes around in the office for fun events like this and the winner gets to take it home and have bragging rights. Tyler DuBord dominated the game and took the trophy from Sales Executive, Tyler Olson!

As for my personal life, I have been very busy visiting friends and getting ready for one of them to get married. All of us bridesmaids will be trying on dresses next weekend in Chicago. I am more than excited to be a part of this wedding!

Have a wonderful November all!

Friday, October 31, 2014

Week In Review: Oct 27th - 31st

Tyler DuBord: Facility Services Manager

Fall is upon us, here in the great north! With that, comes our busy season in full force. Carpet cleaning and floor waxing account for most of our time during the beginning of this 4th quarter. Protection of our clients' floors are the number 1 priority when it comes to preventative maintenance, especially with our winters!

Fall also brings out the beauty of this state, which I greatly appreciate and never take for granted. The coloration change of the trees in this state always captivates me. I also get excited to prepare for lengthy sits in the deer stand. I have been up north a couple times already- bow hunting and preparing stands for the upcoming rifle season. This is something I look forward to all year. Wish me luck this year!

Friday, October 24, 2014

Week In Review: Oct 20th - 24th

Jarrad Nickolite: Facility Services Manager

Hello from the West Metro:

I love this time of year!  -Great weather and lots to do.

This side of town continues to stay busy with finalizing snow removal details, interior and exterior window cleaning, fall clean up's, hard floor care projects and carpet cleaning.  In addition, we have some new customers coming on board!

Reach out to your FSM if you need any last minute items before the snow starts to fall. 

I would like to wish everyone a Happy Halloween!

Friday, October 17, 2014

Week in Review: October 13th - 17th

Kirsten Lund: Office Manager

Hi from the office!

Well, I have been quite busy in the office. -I haven't had much time to share what's been happening! We recently took on a handful of new accounts. They certainly have been keeping everyone on their toes. Our admin team has done a great job of keeping all the paperwork straight, our Operations Team keeps active by inspecting the accounts and relaying all requests, as the Night Managers perfect them at night, and of course our Sales Team has been a huge help filling in whenever possible. When we start a new account we schedule an "Ops Walk."  With that, I have the opportunity to get out of the office and meet our contacts, while taking helpful notes to relay back to the crew. Without a doubt, this is my favorite part...getting out and shaking hands with the people that we will be making a difference with.

The Sales Team has been very active lately. With Tyler taking time off to tend to his new addition, Andrew Chapman (Sales Associate) has done an excellent job to make sure his absence has been seamless. Tyler and Andrew came up with a spooky marketing drop for Halloween. It is always fun to put together these special drops that make a big impact. Luckily, I will have Shelly in the office to help!

On the home front, my two little ones don't seem to be so little anymore. Ken (5) and Liz (4) are both getting excited for Halloween. They had a costume contest at Ken's Cub Scout pack meeting earlier this week.  Ken didn't take home a prize, but Liz won best girl costume! She was beyond thrilled! On top of Halloween, Ken's birthday is approaching faster than I can keep up.  Shortly after that we will be moving on to the craziness of Thanksgiving, Christmas, and New Years. Where has this year gone? Hope you all enjoy the weekend, and are able to keep the cold weather germs away!

Friday, October 10, 2014

Week In Review: Oct 6th - 10th

Mitch Brunette: Director of Operations

The last opportunity I had to share on here, I was just wrapping up my BBQ contest- posting pictures of excellent food and looking forward to Fall.  Now that fall is here, I’m not embracing it as much as I originally anticipated!
We’ve continued to keep busy here in the office. Our team has been very involved in getting new accounts started in the last 2 weeks.   We picked up a large group of new medical clinics in town and our team has been working very hard, long hours to get them up to our standards. Then, we will be able to transition to our normal weekly visits vs. the daily attention.

I am presently working on getting a large floor care project set up, that will likely take a lot of time to complete before the snow flies.

Our FSM and Admin team have been working on a lot of snow bids lately for our sites. -Everything from ½” triggers for snow plows, to sidewalk shoveling services in order to maintain our clients sites.  There is still time to get a program in place if you haven’t bid out your snow!
On a personal note, I’ve been able to get out in the deer stand a few times the past few weeks. Each time I have seen deer, but no luck to close the deal yet.  Our Sales Executive, Tyler Olson ,was nice enough to meet me out at a ski shop and help me get setup with a set of cross country ski’s. Soon, I can add yet another hobby to my busy schedule!  My wife and I continue to cheer on the Vikings on the weekends, and hope to see Teddy back soon! 

Friday, October 3, 2014

Week In Review: Sept 29th - Oct 3rd

Andrew Chapman: Sales Associate

Welcome to the Fall Season! I wish the summer could last forever but it’s Minnesota, so we all knew colder weather was ahead.  I actually don't mind fall, but dread the winter weather that is likely on it's way.  Archery season is open, though I sadly haven’t been in the woods yet.  Next week, Pheasant Season begins and I will definitely be heading either South or West to find some birds.  Before hitting the field, I think Tyler Olson and I will head out to South St. Paul Rod & Gun Club and practice on some clay pigeons.  I know I need the practice!

The entire team has been hard at work! We just started nearly a dozen medical facilities and still have a few more set to start in the middle of the month.  Very exciting time for City Wide!  This is the perfect time for us to be starting these accounts, with Flu season upon us.  A number of our customers have asked for our flu season package, so we can disinfect all the touch points around their offices and help keep the bacteria out. 

I hope the trend of new business keeps up because it definitely keeps my mind off the colder weather.  Hopefully we’ll stay so busy that I won’t even know when winter arrives!!

Friday, September 26, 2014

Week In Review: Sept 22nd - 26th

Jarrad Nickolite: Facility Services Manager

Hello from the West Metro!

It's been a busy summer! -Many different projects going on and several new customers coming on board as well!

We finally finished up our large construction remodel, which went really well!  We also completed a plumbing remodel; removing old piping, upsizing piping, and installing all new sinks & faucets.  Additionally, we completed an interior office painting project.

I'm happy to see the change of weather, with fall moving in on us.  Hopefully everyone is prepared for the snow and has a snow plowing service lined up & ready to go.  If not, please reach out to your FSM to see how we can help you with that.

As fishing season comes to an end, believe it or not....I'm ready to put the boat away and relax this winter. My last and final stop will be at Lake Norman in Charlotte, NC.  Wish me luck!

Friday, September 12, 2014

Week In Review: Sept 8th - 12th

Kirsten Engels: Facility Services Manager

Hi from the South Metro Again!

A lot of stuff has been going on since my last blog post. The South Metro has been very busy with window washing, carpet cleaning and turn cleans. Over Labor Day weekend the City Wide crew and I were out at the U's campus, cleaning 47 apartments in roughly 24 hours. We worked all day and through the night to get the apartments ready for their incoming college students. After a full clean, including edge cleaning, window washing, oven/fridge cleaning and complete wipe-down, these apartments were in tip-top shape! It was a busy & very productive Labor Day Weekend! 

On a personal note, I have enjoyed golfing with my Dad. We try to hit the course at least once per week.  Hopefully we can enjoy a few more outings together before the winter weather arrives! 

Friday, September 5, 2014

Week In Review: Sept 1st - 5th

Tyler DuBord: Facility Services Manager

Happy September everyone! This is a shorter week due to Labor Day on Monday. I hope everyone enjoyed some time away to enjoy the long weekend! I found myself up north at my family’s cabin in Pine City where we enjoyed a nice weekend with family and friends. Each year on Labor Day weekend, there is a “fly-over” on the lake where several old war places come and perform a show for everyone on the lake. There are at least 50 boats and pontoons tied together with karaoke going on. It is a blast and look forward to it every year. If you are one of my existing customers and haven’t heard about this, grab me sometime so I can tell you about it!

Fall is around the corner and with that comes a lot of yearly maintenance schedule work with my customers. Carpet cleaning, window cleaning and wax work command most of my time during this busy time of season. Overall, we are on pace and excited to complete this work and excited to offer our customers the preventative maintenance items that lengthen the life of their flooring.

Enjoy the rest of this short week and the weekend weather looks fantastic! Get outside and enjoy what’s left of the summer!


Friday, August 29, 2014

Week In Review: August 25th-29th

Mitch Brunette: Director of Operations

If there is such a thing as a happy ending to summer, I hope you are able to find it! Fall is rapidly approaching, the fair is here, allergies are in the air, and fall follow up facility work is coming soon.

Summer treated us well at City Wide!  We’ve started a good variety of new clients facilities, and continued to manage projects at our existing facilities ranging from carpet, VCT, window washing and Jarrad’s personal baby, a construction project and remodel!

Steve and our night management team Aaron, Tyler and Jose have been able to have some time off outside of the office for road trips, family vacations and staycations, all while supporting each other’s territories while others were out so that each of our facilities received the evening treatment they needed.

Tyler Olson mentioned the BBQ I hosted at my house and the game of PIG!  I didn’t encourage the mysterious disappearance of our new highly coveted office trophy, but I do enjoy watching the enthusiasm it has driven around creative hiding places, scavenger hunts and inter office friendly rivalry.

Finally, my wife and I have anxiously awaited our first BBQ Cooking Competition which we completed last weekend here in August!  We had great neighboring cooks that were veterans and very willing to give us help and feedback when needed.  We competed against 54 total teams, and finished 39th overall!  We took 17th place in Ribs and Liz took 11th place in dessert!  We really enjoyed ourselves and are looking forward to returning to Albert Lead in August next year, but will also find a competition in May and June to try and learn and improve! 


Friday, August 22, 2014

Week in Review: August 18th - 22nd

Kirsten Engels: Facility Services Manager

Hi from the South Metro! 

August has been a humid month so far but it has also been very eventful!  We have been doing a lot of window washing jobs and maintenance program work being done at our facilities. The maintenance programs have been very helpful with the planning and scheduling of projects for my customers and myself. Having a plan of when the work is being done has been very helpful for budgeting and preparation. 

Today we are doing a large window washing job out in Lakeville. We have brought in a scissor lift to do all the sky lights in the building. It's a big but nothing that our window crew can't handle.

On a personal note, I just got back from Vegas with one of my best friends. We went out two weekends ago to celebrate my birthday! It was a ton of fun and I plan on going back very soon. We saw some shows, ate amazing food and enjoyed laying out at the pool. 

Happy Friday all! Hope you have an amazing weekend. 

Friday, August 15, 2014

Week In Review: August 8th - 11th

Tyler Olson: Sales Executive

It's been a big couple of weeks for me.  To start with, I have been very busy in my personal life getting ready for the arrival of my baby girl.  My wife and I have been painting, putting furniture together, and working diligently to make sure that everything we need is ready for when she arrives.  It is our first child, and we could not be more excited to welcome her in the next few weeks.  Due Date is September 6th!

I recently took a trip out to Madison, WI to do some metabolic testing and coaching for the upcoming cross country ski season.  I will be representing City Wide on the snow this year, and have some large aspirations in the coming winter.  There are three big races that I plan to compete in (also many smaller local reaces), They are Noquemanon in Michigan, Vassaloppet in MN, and Birkibeiner in WI.

We recently had a group outing for City Wide at our Director of Operations, Mitch Brunette, house.  The food and the company were great.  Although the night culminated with a very competitive game of “PIG” on the basketball court.  The Winner, ME, went home with the “City Wide Cup”, a traveling trophy that can be won at any group competition or outing.  The win was highly contested and recently the trophy has mysteriously disappeared from my office and I won’t rest until it is returned.

We are ramping up for a busy fall at City Wide with the start of many new accounts, as well as the increase in hours at the schools that we clean.  Busy is good, I just hope to get it all up and running before the arrival of my little girl.

Friday, August 8, 2014

Week In Review: August 4th - 8th

Jarrad Nickolite: Facility Services Manager

Hello from the West Metro,
I feel like a broken record at times reporting from this side of the city.  We continue to stay busy and overall it's been a really busy summer.  Lots of projects going on from, power washing, window cleaning, working on snow removal proposals and still working through my large construction remodel project which should be wrapping up the 3rd week in August.

Our sales team continues to seek out new clients and we are really happy to bring them on board.  We have several of them starting in August, so that will keep my team busy all month. 

I have had a few personal victories with in the company this year which means a lot to me as I continue to grow and get better in my role.  I have to give a big shout out, to our entire office staff and team.  Believe it or not, but each person really had something to do with helping me achieve those goals.

Monday, the Vice President of the company called me and interviewed me for a live podcast he sent out to the entire company.  Needless to say, I was a bit nervous but glad to be a part of it.  Hopefully others can take the message and apply it to there daily routines to learn and get better.

I continue to tournament fish and just recently got back from Lake Champlain in upstate New York, finishing in 92nd place.  Not my best performance but look forward to the Detroit River.  Hope to catch-em there.


Friday, August 1, 2014

Week In Review: July 28th - August 1st

Tyler DuBord: Facility Services Manager

Summer is upon us! We’ve been busy with several types of projects including parking lot maintenance, lawn care, carpet cleaning, etc. Summer is also a good time to begin talking about snow removal. As much as I dislike talking about cold and snow this early in the year, we’re better off getting bids out now and logistics handled prior to the snow flying! We all live in Minnesota where we know the weather can be more unpredictable than the Vikes scoring a touchdown.
Fortunately, I’ve been able to get the boat on the water and enjoy some of the nicer weather we’ve had this summer. Memorial weekend we brought it up to Lake Vermillion and had a blast. The weather was excellent and the boat ran great. As a bonus, we caught fish and cooked some nice walleye! Of course playing golf is one of my biggest enjoyments. I’ve played about 40 rounds already this year which started in Cozumel, Arizona, then a ton of rounds back here in MN. I am in a Tuesday night league where we’ve found ourselves in 2nd place ¾ the way through the season. Last year we made it to the Championship round but to fall to a good team. That was our first year in the league so we’re looking to bounce back strong again this year.

Friday, July 25, 2014

Week In Review: July 21st - July 25th

Mitch Brunette: Director of Operations

Summer is always an excellent time of year for City Wide!  We begin to shift from Spring/Late Spring cleaning into fall/winter prep.  Just as we start to embrace the warm sun, humidity, and sun tans, we shift our mindset to winter cleaning, snow removal bids, and fall follow up projects in September-November!

As my role as DOO continues to evolve, I’ve been able to shift my responsibility from working directly with several clients, down to just a handful that I can give excellent attention to and work more as a coach/leader for the entire department.  I’ve spent a lot of time riding along with the FSM team seeing facilities that I hadn’t seen in the past. We looked for opportunities to improve our cleaning and processes, and made contact with clients that I hadn’t previously had the opportunity to meet...which I really enjoy!

There are few accomplishments in the past couple months, worth mentioning... We had an excellent contest showing by the Minnesota team in our nation wide FSM contest.  I’ll spare you the details, but it’s a well rounded contest covering multiple aspects of our business operation over the course of 6 months.  Jarrad, Kirsten and Tyler all finished in the top 5 out of everyone, and are on pace to have an excellent second contest in the back half of the year!  Jarrad has been working on a construction project involving moving walls, closing up doors, changing ceiling grid, remodeling 4 bathrooms and much more.  He’s been all over it! Finally, we partnered with a new Consumables Vendor that has expanded our ability to provide more items to our clients, and reach some clients that we couldn’t previously reach.  Tyler has 5 clients that now are using us to manage and order their supply inventory (TP, Towels, soap, etc), and we have several more that are looking to come on board in Kirsten and Jarrad’s territories!

Outside of the office, I’ve been hobby jumping, as I tend to do.  Last year I invested several hours a week into Boxing and Sparring.  This winter, I began working with a golf coach at the indoor range and have continued to sharpen my golf game up.   This spring, my wife and I decided to enter a couple BBQ Contests and our first one is coming up in late August, so we’ve been prepping and practicing for that.  This week, I re-entered the boxing gym world, leaving out competitive fighting and just focusing on the fitness/light sparring aspect to keep in shape, doing something I really enjoy.  Aside from that, we’ve had summer weddings, picnics, family events and a pretty traditional summer all in all.  Enjoy the rest of summer and bring on some Vikings football!

Friday, July 18, 2014

Week In Review: July 14th - 18th

Andrew Chapman: Sales Associate

We have all been very busy this summer.  Our Facility Service Managers have been busy with summer projects such as pressure washing, carpet extracting, and a lot of windows being cleaned! 

In the sales department we’ve been just as busy.  We’ve been working with a good number of schools to submit quotes before the summer comes to an end.  Most of the schools in our area have already decided who they’ll use for the 2014-2015 year but some are still looking.  If you know of any that need to review this before the year gets going, let us know and we’d be happy to help.  It’s great working with schools because the need for quality janitorial work is essential and we’re the company to provide it.  Honestly, it’s our kids were talking about so nobody (at least at City Wide) wants to skip on quality.

I’ve been more than busy in my personal life.  Over the 4th of July weekend I got engaged!  I didn’t want to be too predictable so I avoided popping the question at fireworks or on the 4th in general. I’m also waiting anxiously to close on a house at the end of the month.  We’ve been house hunting for months so we’re more than ready to call this one our home.  It’ll be my first home so it’s definitely keeping my nerves on high alert. 

Right now I’m actually about to pack up my boat and head up north.  I’m going camping on Crescent Lake with my brother and two other friends. It should be a blast if this nice weather holds up.  I always enjoy fishing but when I’m up north with limited or no people around it really is a whole new level of relaxation.  With that being said, I’m hitting the road.


Friday, July 11, 2014

Week in Review: July 7th - 11th

Kirsten Engels: Facility Services Manager

Hi from the south! 

I think we can all agree that this rain can stop anytime now. I don't think I've ever seen this much rain during the summer in a long time.

Over the summer we have been very busy with summer projects. I've been focusing on getting windows washed and carpets cleaned in my facilities. A lot of our work has been pushed back due to the slow start of summer. 

We have also been working on small projects that we can help out with throughout our buildings. Projects ranging from wall patching to repair latches on bathrooms stalls. If there is any small projects that your building needs we are here to help out.

For my personal life I've been just trying to soak up as much sun as possible. I was just at Country Fest last weekend and got to see my favorite country artist Carrie Underwood. She was amazing and I plan on going back next year. 

Thursday, July 3, 2014

Week in Review: June 30th - July 4th

Tyler DuBord: Facility Services Manager

Summer is here and seemed to have leapfrogged Spring! We are finally wrapping up our Spring floor projects. We normally find ourselves flooded with wax and carpet work at the beginning of Spring and work through early summer but Spring didn’t start until mid May and we’re still wrapping up some final projects. Overall we had a very successful start to the year and are excited to move forward throughout the summer. My primary focus over the last few weeks has been window cleaning. From your single story cleaning on up to the 4+ level drop/lift cleaning, we’ve done it all this year. Please contact CityWide for a competitive window cleaning quote.

So far this summer I’ve spent several weekends on my boat. At the end of last Fall I traded my dirtbike for a boat believe it or not! It runs great and best of all, it floats! We plan to bring it down to northern Iowa for the 4th of July weekend to spend with our friends on Lake Okoboji. It should be a great time!!


Friday, June 27, 2014

Week in Review: June 23rd - June 27th

Jarrad Nickolite: Facility Services Manager
Hello from the West Metro:

Things have been really busy this summer so far!

Lots, and lots of projects going on.  We have been busy with the traditional routine work like; strip and wax jobs, window cleaning, carpet cleaning etc.

I have been able to do some of the not so traditional projects as well.  So far this year we have done parking lot striping, interior painting, power washing exterior sides of buildings, handyman work and we are in the middle of a large scale construction remodel.  It's been a really exciting ride so far and it's nice to step outside the box once and a while.

Last week, I had the privilege to have a newer FSM from Nashville ride along with me for the day.  I enjoy doing this whenever I can.  I like the teaching and coaching aspect of this and hopefully when they leave Minnesota they have some information to take home with them.

On a personal note:
I continue to fish the B.A.S.S. Open Tournaments and have done pretty well so far.  My next tournament is in Plattsburgh NY, fishing on Lake Champlain.  Should be a good event and fish a lot like Minnesota. 

Wednesday, June 18, 2014

Week in Review: June 16th - 20th

Mitch Brunette: Director of Operations

It has been a crazy start to spring/summer here in the metro!  We’ve been managing an incredible amount of carpet cleaning, tile acid cleaning, floor waxing, window washing and pressure washing projects in the last 60 days!

We always have these projects ready to go in the spring time and crews lined up ready to accomplish the body of work. However, the weather has really thrown off any plans we have made in advance! We have a large group project that traditionally is done early in the year that got pushed off due to the weather. So, we quickly tried to change gears with other clients to see if they’d prefer to move up in the schedule to help balance that time.  Before we knew it, April and May had evaporated and we had accomplished a large body of work in a short period of time. 

With rainfall continuing to come in daily groups, we have continued to make adjustments and reschedule for exterior window cleaning.  We’ve found ourselves ahead of schedule on interiors, and catching up on exteriors on warm, sunny days to accomplish every job as close to their original scheduled time as possible.  Although the weather really plays a factor, we have to be cautious not to rush as a result of expected rain, so that we can ensure quality work is being completed.

Our FSM’s have been staying incredibly organized here, making sure that all labor is lined up in advance, job notes are detailed and organized prior to the work being done, and checking with their team-mates to avoid double booking any work. 

In addition to all of that, we’ve been BETA Testing a new app based software for tracking all of our building inspection data and invoice entry system for in the field usage.  It has shown the ability to save an incredible amount of time and make organization even easier for our FSM’s in the field.  It has come with some challenges as any new software will, but it is well worth it.  The end result will mean more time in the field for our managers to meet with clients and check on projects, and less time in front of a computer. 

Summer is a bit up and down for me outside of City Wide, as far as planning goes.  My wife and I  snuck up north wit some friends the weekend of Memorial day for a camping, which was a lot of fun! We made it back in town early to reset and relax before the upcoming short, 4 day work week!   Aside from that we have some lakeside plans on Minnetonka for the 4th of July and a couple weddings later in the year to look forward to!

Friday, June 6, 2014

Week in Review: June 9th - 13th

 Tyler Olson: Sales Executive

It has been a very busy couple of months in the sales department.  We have started relationships with many new clients and are busy working to make sure their buildings are taken care of.  We are also getting ready for a hand full of Golf Events that we sponsor for different local organizations including IREM, IFMA, and NAIOP. 

Personally I have been busy as well.  With the nice weather finally here I have been spending a lot of time on my bike, and have gotten a few bike races in as well.  I am looking forward to one of my favorite race series coming up here in June called the State Fair Affair.  There are races every Tuesday night at the fairgrounds for 4 weeks straight.  There are nightly winners, and also overall series points that continue on each week.  Last year I ended the series in second place overall and looking for a similar or better outcome this year.

My wife and I are also very busy getting our house ready for the little bundle of joy that we are expecting.  We have been getting the nursery ready to go, and have also had a couple of baby showers.  Our little Girl is expected to join our family on September 6th, and we can’t wait!

Whenever we are not working or biking, I have been spending some time fishing at either my cabin or one of my friends cabins.  I recently made the trip up to Lake Kabetogama for a few days of walleye fishing with a Buddy who was in town from Alaska.  I am definitely looking to a nice long summer of fun and activities.

Friday, May 30, 2014

Week in Review: May 26th - 30th

Kirsten Engels: Facility Services Manager

Hi from the South Metro!
We have been really busy this month with maintenance programs at all our facilities.
Recently I’ve been working on a lot of window washing projects and pressure washing of underground parking garages and the exteriors of buildings. Since we had such a horrible winter it has left a lot of my facilities with water stains and salt stains all over the building. The results we have been having are from these two projects are phenomenal.
Tyler DuBord and I are working on a large window washing project in St. Paul that has us doing drop cleaning. We went out this week to take a look at the project, first off the view of St. Paul in the spring time is amazing and while we were up on the roof looking at the beautiful view we learned a lot about the process of how drop cleaning is done. We inspected the roof to make sure that the roof passed the new requirements that OSHA has for window washing that needs to be drop cleaned. 
During my free time I’ve been hit the range a lot to work on my swing. Changed my whole swing up this year, so hopefully my golf game will turn around this year.


Tuesday, May 20, 2014

Week in Review: May 19th - 23rd

Tyler DuBord: Facility Services Manager

Spring has finally sprung and with that comes our busy season. April and May tend to be our busiest months where we perform a ton of waxing, carpet and window cleaning projects. We have several dedicated teams out and about performing work in nearly every one of our accounts that we service. With how nasty this previous winter has been, we’re finding a lot of floors are carpet needing extra attention. The salt that gets tracked in does a number on any surface. For wax projects, we use two coats of a special sealer that helps protect the tile so prevent damage or scratching deep into the tile itself. We’ve found success with this method and have noticed customers floors that we have previously waxed tends to last better than those without a sealer previously put down.

We will soon be welcoming our 4th FSM to the team. This will be a breakthrough in that this is the first time the city will be managed and split into quadrants. This will allow each team member to focus souly in their corner of the metro. This allows for less travel time to accounts and more time focusing on business. Getting excited!!

Spring also brings the nice weather (finally!) and outdoor activities. I find myself spending my free time golfing, boating, fishing, and riding the motorcycle. We’ve got plenty of trips scheduled up north to enjoy a nice Minnesota Spring.

Friday, May 16, 2014

Week In Review: May 12th - 16th

Jarrad Nickolite: Facility Services Manager

Hello from the West Metro:

Things have been pretty steady and it’s starting to pick up with spring cleaning items and new business coming on.

We just recently started a few new facilities in my area.  One in Bloomington, Chanhassen and in St. Michael.  It’s always nice to bring on the new customers and it amazes me how much they do really need us.  Looking forward to being able to help where I can to improve their facilities.

We are really busy with floor work right now.  We are in the process of stripping and waxing exam room floors for one of our larger customers throughout the Metro.  I want to give a big thanks to our crews for working the long weekend hours and knocking the projects out.  We really appreciate the hard work, and the floors look great!

This time of year is when most my customers are cleaning their windows, carpets, having floor work done and don’t forget the outside work like parking lot sweeping, pothole work and painting.  Please call my cell phone if anyone’s needs me to swing by and take a look at a service for their building.

On a personal note: I have a Bassmaster Open tournament on Douglas Lake in Dandridge Tennessee at the end of the month.  Please wish me luck, because I will need it.  It’s tough out there and the guys are good.


Friday, April 25, 2014

Week in Review: April 21st - 25th

Mitch Brunette: Director of Operations:

I’m quite pleased to have the opportunity to welcome what finally feels like an official beginning to spring!  This last week with a bit of rain and storms, followed by sun and 50-60 degrees has been excellent-- Couldn’t ask for anything better!
We’ve been happy to put the snow removal invoices behind us for the winter and make a major focus adjustment onto spring projects.  I’ve seen lots of work getting setup across the board for exterior and interior window washing, strip and wax work, and carpet cleaning!  We appreciate the work from our clients and always look forward to seeing the results in their facilities, and the overall warmer feel and positive introduction to their buildings for their clients and employees!
As spring shifts into summer we will be handling several medical facilities for their strip and wax work and full carpet cleanings, this is a large project that we are entrusted with and takes a lot of dedication from our wax crews all the way up to our site managers and myself to help ensure we get it accomplished in a timely fashion and ensure excellent results.
Aside from the traditional indoor cleaning projects that get done to remove the mess of winter, there are some outdoor ones as well that keep leftover winter mess from coming inside.  We’ve been busy providing parking lot sweeping, line striping and asphalt quotes to get clients lots in top shape!  Pressure washing is another busy item trying to clean the first couple hundred feet of sidewalks, dumpster areas, and rust on the sides of buildings that have roof runoffs or a leaky faucet.
In the last 10-12 weeks of winter I spent a lot of time at the heated driving range on the weekends with my golf coach trying to sharpen up my golf game and have been very pleased with the results.  I was so antsy to get out and play that I did make it out twice while we had the brief week of nice weather, and then again about a week ago in 34 degrees!  Aside from golfing outside of work, Liz and I are enjoying time out on the deck, raking leaves, organizing sticks and firewood out in the yard to be ready to enjoy every bit of the summer!

Friday, April 4, 2014

Week In Review: March 31st - April 4th

Andrew Chapman: Sales Associate:

It seems that the City Wide team has been very focused on the weather which comes of no surprise.  As I write this, we are being blanketed by another snow storm that could reach up to a foot in depth.  I thought it being Spring time and seeing grass meant we were heading out of winter.  Looks like we’ll be plowing and shoveling for at least another week.

But not all is bad for Minnesota this time of the year.  The Minnesota Gophers won the Basketball Championship in the NIT.  Not the true March Madness but nevertheless, enjoyable to watch.  Our City Wide team also had a big victory recently.  At our Annual Convention that was in Florida this year, City Wide of Minnesota was announced as the top franchise of the year.  This was a huge honor for us as we’ve been aware of our great success but there were a lot of great markets across the country that we had to beat out to earn this award.  The sales team has been in overdrive throughout the winter and a lot of our success has come from that consistency.  I have to give props to our entire operations team, though.  They have kept all of our clients happy with continual communication, proactive attention to details, and overwhelming hard work.  Great job team we all deserve this!

For me, I’ve been living a more quiet life.  I think most of us are still in hibernation until Spring comes.  I mean actual Spring; with birds singing, doing yard work, and being able to ENJOY grilling.  Last weekend was a lot of family time.  Jessica’s brother and grandpa had their birthdays last week so we celebrated with them most of the weekend.  My grandpa, Dick Chapman, turned 84 last weekend, as well.  We threw him a big party with a lot of friends and family that came.  My dad also surprised him with some of his old buddies from WCCO.  Some of the friends were Steve Murphy, Erik Escola, Rob Brown, and Bruce Hagevik.  A little difficult getting a word in with any of them because the stories didn’t stop until they walked out the door.  I could tell my grandpa enjoyed it and that’s what it was all about!

Friday, March 21, 2014

Week In Review: March 17th - 21st

Kirsten Engels: Facility Service Manager

March has had some strange weather this year. I never know whether or not to bring a coat to work.

This winter has been pretty busy in the south metro. I have a couple of accounts where I handle the snow removal for them. Trust me, it has been a pretty busy year for this. Hopefully with it finally being Spring, it will start to get warmer in the next couple weeks and we don't have to plow snow anymore!

Coming up next month we have a lot of spring projects going on at our facilities. As soon as the snow melts, our floor crews become the busiest getting the building ready for spring. Spring cleaning is just around the corner. Carpet cleaning and wax work is a big priority to many of my customers because it helps to remove all the remaining salt from the floors.

I know I have been talking about how I want the snow to be gone, but this week I am actually heading out to Colorado to go snowboarding at Vail and Keystone. I haven’t been to the mountains since high school and I am very excited to get back there. Unfortunately we will be driving there which is roughly a 15 hour drive. I am hoping this will go by fast and that we have a fun time!

Friday, March 14, 2014

Week In Review: March 10th - 14th

Tyler DuBord: Facility Service Manager

February marked a record year for coldest temps and snowfall. We’ve stayed busy helping customers manage their snow removal as well as preventative maintenance measures such as carpet cleaning and floor waxing. Spring is typically our busiest season for this work. Customers consider these projects as “Spring cleaning” projects and they help to remove salt build up from the winter months. We use truck mounted carpet extractors for our cleaning and we find this process produces the best results. Floor waxing is also considered a Spring project. VCT tile floors have wax covering the tile surface to protect the tile and to provide a long lasting shine. Throughout winter, this wax is eaten away by the breakdown of salt. Regular floor maintenance is key in providing a long lasting protection and shine for your tile.
With all the snow this past winter I’ve enjoyed several weekends of snowmobiling up north. Some of the best trails are located in northern Minnesota. I am also able to ride right out of my garage as there is a trail just a couple blocks away. I typically ride from my house up to our cabin in Pine City. There are several stops along the way to warm up and get a drink or bite to eat. I enjoy the heavy snow falls to provide excellent snowmobiling conditions but when the temperature drops past 10 degrees and below zero, I tend to stay away from the trails. This winter provided several days below zero making it difficult to get out. I can only consider the warm temperatures of Spring and Summer where golf takes over!