Tuesday, March 13, 2018

Brittney's Tampa Visit

Brittney Jackson: Sales Associate

This past week I had the pleasure of flying down to Tampa, Florida, to shadow a successful sales person. It was an honor to meet the City Wide of Tampa team and learn how their process works for the Tampa Bay area! Sara was the individual whom I spent the most amount of time with. I was able to see the majority of how her entire process works and took away a lot from my experience meeting with her.
While I was there, I enjoyed the beautiful Tampa weather – high 70s! It was a bit of an adjustment to come back home to Minneapolis where we just had a snowstorm- but was great to be home! I’m excited to see how I can further implement what I have learned into my own business practices, and I am thankful for the opportunity to further grow myself professionally, by applying what I’ve learned from the Tampa Team!

Friday, March 9, 2018


Tyler Olson: Senior Sales Executive

The last weekend in February was a big weekend for me.  I train and race in cross country skiing, and the culmination of my year is the American Birkibeiner.  This is the largest Nordic ski race in North America, stretching 50 kilometers (31miles) from Cable to Hayward.  It pulls participants from multiple countries and continents, and we all converge on the small town of Hayward, Wisconsin.  Most of the year Hayward sits at a population of ~2,500 people, but the week/weekend of the Birkie, it grows to more than 15,000 people (12,000 racers, and 3000+spectators.)

The most exciting part of my weekend was watching my 3 1/2 year old daughter, Millie, race in her first ski race.  It was a very proud moment as a parent to see her being excited about a sport that I love!

This year was my 6th time competing in the race (should have been the 7th but the race was cancelled due to poor snow conditions in 2017.)  I currently compete in the “Elite Wave” which features the top 200 finishers from the previous year and up to 50 professionals. 

As the race got underway, I found myself at the tail end of the lead pack, which is a good spot for me.  As we started through the very hilly terrain, this lead group split into the top professionals and the rest of us “normal” racers.  Coming out of a feed station at the 6k mark, my pole was stepped on causing it to break, and subsequently resulting in me skiing with one pole for the next 4k until I was able to get a replacement at an aid station.  This caused me to lose about 4-5minutes and multiple places in the race.  The replacement pole worked until I got my backup poles at the halfway mark. 

Once I had the correct pole, the race was back on. I made up quite a bit of ground on a number of skiers and was able to save a top 100 finish.  I ended up 71st out of 3654 racers in my race. 

This is my best finish to date.  With the knowledge that I lost as much time as I did, I am extra motivated to get back at it for Birkie 2019 and see how I can do without a broken pole mishap.

Until next time, Hayward!

Friday, February 23, 2018

Congratulations to our FSM/CCM of the Quarter/Year!!

Mitch Brunette: Director of Operations
At City Wide, we strive for great customer service and long term client relationships.  In Minnesota, we’ve always been competitive in these areas and appreciate our team’s consistent efforts in maintaining long term clients and helping them out with additional needs and services, to keep their buildings looking great.

City Wide recognizes Quarterly high performers based on client retention and other client retention metrics, and our FSM & Contract Compliance Managers are eligible to receive a plaque congratulating their success each quarter.  We’ve had a number of our FSMs earn these throughout each quarter, however, each quarter there is an “FSM/CCM of the Quarter” winning team, and then annually an “FSM/CCM of the Year” winning team. 

For 4th Quarter of 2017 the winners were Alex Underwood and Mark Camp of the North West Metro. This is very exciting as it’s not easy to be the team of the quarter, and it is the first time for a team in our office. Great job Mark and Alex! Thank you for your dedication and efforts to serve your clients at a very high level!

For the 2017 annual contest, our very own Ryan Sauser and Tyler DeVries are the winning team for the entire year!  Although these two were not ranked first in any quarter, they were consistently high in the standings, allowing them to take home the top award for the year! 

There are approximately 80 teams competing for these awards and we are very impressed with our two teams winning these for the first time. Nice job bringing them home!

Friday, February 2, 2018

MN Vikings/Super Bowl

Mitch Brunette

The Super Bowl is here, it is in our backyard, and sadly our 2017 MN Viking’s didn’t make the cut! It was a tough end to a great season and I know many consider it a waste of a season since we didn’t go all the way.  For me, I am very thankful for what this team gave us this year, which was an improbable record with all factors considered and a look at how competitive we should be able to be in the next few years, having a real shot at a Super Bowl Appearance!

I personally haven’t made it downtown to see any of the Super Bowl madness, but I’ve heard many stories.  We have some clients in downtown and I’ve driven closely enough by to have seen endless trailers set up, various structures set up, and as a Nordic skier, I’ve seen the Birkie Bridge videos set up in downtown, which is very cool! I don’t have any plans to be downtown to experience it first-hand, but I am appreciative that I was able to be at our final game of the season and experience the “Minneapolis Miracle” first-hand!

My father in law, Mark, gave Liz and I tickets for our Christmas present, to go to the game with him and a friend of his.  What a gift it was!  Vikings fans will tell stories of where they were when that incredible play happened for years and years to come and I truly believe it will be a Top 5 MN Sports moment for the rest of my lifetime.  The stadium went nuts and time literally stood still for a good 10 minutes as we celebrated, hugged strangers, took shaky pictures (see photo), and high fived as many people as we could find.  That, to me, made the whole season worth it! I can’t wait to see what our QB situation is for next year and get ready to attack 2018, returning for unfinished business.  Enjoy the madness while it is in town, and hopefully it boosts the Minnesota Economy!

Friday, January 26, 2018

Welcome, baby Sasha!

Noah Her: Facility Services Manager

My wife and I welcomed a baby girl into the world on January 10, 2018. Sasha Paaj Yeeb Her was 6 pounds, 8 ounces and measured at 20 inches long. She has a full head of thick, black hair.

Sasha enjoys being smothered with kisses and hugs from her big sister Nina (3) and big brother Sean (2). Mommy thinks she is a splitting image of her big sis. Others think she is her brother’s doppelgänger.

Sasha is adjusting well to life outside the womb and is a deep sleeper just like her daddy.

At one time, a few years ago, my wife and I struggled to start our family. Now we are blessed with three healthy and beautiful children. I joke to my wife that I’m going to buy her a minivan! She refuses. My growing family drives me to work even harder each day, as a Facilities Services Manager, so I can set a good example for my children and provide for them.


Friday, January 12, 2018

Ice Fishing

Jarrad Nickolite: Facility Services Manager

Hello from the Southwest Metro:

I hope everyone enjoyed time with family and friends for the new year!

2017 was a good year for Team City Wide and I’m looking forward to the opportunities in 2018!

Most people know that I’m originally from Nebraska.  I moved to Minnesota 8 years ago and became a huge fan of open water bass fishing and NOT much of a fan of “hard water” (ice fishing).

Back in September, a couple of my old high school friends from Nebraska asked me to put together an ice fishing trip to The Lake of the Woods.  My response was "are you serious….."  Honestly, I didn’t think they could hang.  They’re fair weather fisherman that don’t get out much, plus the last time they came up 2 years ago, we got skunked on Red Lake.  Either way, the idea seemed fun.  I was able to recruit Greg Mansfield, the owner of our company, to come along.  He has some pretty good experience with ice fishing and I knew he would help me get these guys set up to catch fish.

We ended up booking a cabin and day house at Arnesen’s Rocky Point Resort.  The folks there were great and really took care of us.  The guides listened to our needs and were open minded when Greg and I asked for things.

Day 1 was a bit slow.  The one week we decide to book our trip, was the first real cold front of the year.  I believe the temperature was -25 degrees. The four of us combined only had about 15 bites and kept 9 fish for dinner. 

Day 2, on the other hand, was awesome!  That morning we asked our guide, Carl, if we could get into a bigger day house and if we could be out in deeper water, that 32 ft range.  Carl told us he had the perfect house in mind and off we went. The minute we dropped our lines, it was on!  We caught a lot of fish that day - both sauger and walleye, plus a bonus Ell Pout caught by Dustin, which he has never seen or heard of.  That was a pretty funny site, watching that fish come through the ice hole.  We ate like kings on night 2. Plus, Dustin and Ryan were able to take home some fish for the freezer.

Happy New Year everyone!

Friday, January 5, 2018

Welcome, Brittney Jackson!

Tyler Olson: Senior Sales Executive

We are very excited to welcome Brittney Jackson to our sales team!  She has not been with us long, but we can already tell that she will be a great fit!
Brittney is originally from Vernon Hills, IL and spent her high school years here in MN.  Her previous job experiences have been as a Sales Manager for a residential real estate company and a Branch Manager for a staffing company prior to that.  She has a husband, Brad, and a baby boy, Brian.
We have enjoyed getting to know Brittney through the interview process and over her first few weeks with us.  She has spent much of her time with the team, learning the unique things about City Wide and our industry.  She has also been very hands-on in getting out into the field to actively connect with her territory and help us to grow going into 2018. I’m looking forward to getting to know Brittney and her family more, as she continues to grow with our team! 

Welcome, Brittney!